COMMUNITY

Hey guys! Can we create automated sequences for Messenger on Snatchbot? Example: the user clicks on a button and automatically subscribes to a sequence, where he will receive a message in 5 minutes, another one in 24h, other one in 48h... Can we do it? Thanks!

Hi, I have configured the session expiry on 10800 seconds and it does not respect the time, after a minute it restarts again.

Good afternoon. I decided to implement a system based on redeemable codes: the user inserts the code and so receives for example 5 gems. In the "Configure" section, on the first interaction I set the attribute "gems" with value 0. I used an if statement like this: [IF(responseToInteraction=ID fallback=)=[attribute=gems]{Congratulations, the code was successfully redeemed and you received 5 gems!} Now, I need the 5 gems to be really added to the user account and of course the value must be kept, so in the end I did something like this: [IF(responseToInteraction=ID fallback=)=[attribute=gems]{Congratulations, the code was successfully redeemed and you received 5 gems! [setAttribute gems=ADD[[attribute=gems, 5]]]} But when testing the bot and reaching the interaction, it's like this: Congratulations, the code was succefully redeemed and you received 5 gems! ] As you can see there's an extra ] because it looks like arithmetical functions are literally set as attribute values and don't get executed. So I guess I can't do arithmetical functions on attributes like this. Any idea o workaround? Thank you in advance.

Icon get reset on a bot a random times

Hello, Is it possible to receive a full transcript of the conversation with a both via email? Not just the data from an interaction but instead from all interaction. So, if a user uses the bot then exit the conversation, at that moment, we can trigger the bot to send an email that has all the responses and data entered by that user. Hope this makes sense.

Hi Team, Thanks for all the help. I have created a gallery in my one instance on select of it I am sending to the other instance. In the next instance I am reading the selected gallery Name by [extractedData interaction=408495 fallback=None] But its coming as None. Please suggest if we have this provision in Qlik sense or not? Thanks, Prashan

Hi: Could you help me to know why this message appears on all the new bots that I make? Regards.

Hi, i am trying to have a shopping bot, how/where would i save the order.

I am a starter of Chatbot. My chatbot is planning to use for WeChat users. I would like to extract their questions for further data analysis base on their backgrounds. Should I develop 1 chatbot or many chatbots for multiple users or groups?

E.g. I've created 5 NLP models and 5 respective global connections that map each model to a specific intent, i.e. response. If A->"A" If B -> "B" etc. But if it doesn't match A...E, how would I set a default response, and then possibly change confidence thresholds for which A...E are matched to minimize false positives? Thanks!