COMMUNITY

I work for a company that has a massive catalog of products. We frequently get similar inquiries on these products, however for me to manually input all of these materials into your service would take much too long. Is there a way for me to upload a large amount of data that would follow a similar pattern in a spreadsheet so that when people ask for a specific widget that answers for that widget and only that widget come up? So like - If this part number is entered then this price will come up as well as X amount of related products...

Hi guys, I have been using this format in my ajax to interact with my Bot using json API for years. and this morning it is not responding perfectly: https://cors-anywhere.herokuapp.com/https://snatchbot.me/channels/api/api/id<BOT_ID>/app<APP_ID>/aps<APP_SECRET>?user_id=<RANDOM ID>&message=Test and it is just generating me this result: {"messages":[],"status":true} I hope you can help me on this one as this is urgent. Thanks a lot Cheers

Hi, we encounter a weired behaviour. Only on Mac with current Safari the site where the bot is included scrolls down after a few seconds. If we remove the bot it doesn't do that. What can be the reason? KR Jan

Hi Snatchbot Team, I'm using this sample link as an API request: https://snatchbot.me/channels/api/api/id36419/app<key>/aps<secret>?user_id=user001&message=Test, whenever i execute that for the first time, it generates the first part of the chatbot together with its quickreplies which is good. However, whenever i execute that link for the second time together with what has been clicked from the quickreplies and put it on the message parameter, the bot isn't responding anything. Please help. Thanks

Hello can I ask if it is possible to have a user name to people who uses live chats? Recipient key: user.154cc884710659b9.TxG2Uo5f

Hi, may i know how to only accept pure integers/numbers/decimals/words from user responses to interactions? Because under simple connections there is only "response to interaction begins with" xxx. Thank you

Good morning, by any chance is there an option to just disable an interaction without having to delete? if I ever want to enable it again? Otherwise it could be implemented by Snatchbot. Thanks!

Hola, Estoy creando un bot en el que el usuario entra una frase. Segun su intención lo quiero dirigir a una iteración u a otra. He creado 5 PNL para detectar 5 intenciones: A, B, C, D y E. He creado 4 PNL para detectar 4 intenciones: a, b, c y d. En la primera iteración el usuario escribe una frase y con IA y PNL puedo analizar la frase y determinar cual de las 5 intenciones tiene A, B, C y E. Hasta aquí ningún problema. Como puedo, analizando la misma frase y sin tener que pedir al usuario que vuelva a escribir la misma frase conseguir descubrir las intenciones a, b, c y d? Una solución seria que en la segunda interacción se pudiera analizar con IA y PNL la respuesta de la primera interacción y además que no fuese necesario que el usuario interaccionase en esta interacción, y dirigir directament al usuario a la tercera interacción, donde encontraria la información que está pidiendo. Por exemplo, un caso simplificado: Creo 2 PNL para determinar si el usuario tiene INTENCION de comprar un coche o una moto. Creo 2 PNL para determinar si el usuario tiene INTENCION de comprarlo nuevo o de segunda mano. Para cada uno de los 4 posibles resultados tengo una iteración: coche nuevo, coche usado, moto nueva y moto usada. Si el usuario escribe: "Estoy interesado en un cohe para mi hijo que sea económico, no es necesario que sea nuevo". Com puedo dirigirlo directamente a "coche usado" con estas 4 PNL? Muchas gracias por su atención

How can I take over a conversation in Facebook msgr without the chat bot constantly interrupting me? PLEASE HELP

How can you share your bot with someone?