COMMUNITY

Hey, is there any way possible to set custom variables while passing suggested replies? We know it's possible through messages but is it possible in suggested replies?

Hi, I have followed your Wix guideline (https://support.snatchbot.me/docs/adding-your-chatbot-to-a-wix-website) and successfully embedded my bot to my Wix website. My bot appears on page 4 of the Wix website. However, my problem is that my bot doesn't appear on page 4 unless I refresh the page twice. I would love to get some help on this problem. Thank you.

I'm having problems getting my bot into Facebook Messenger. Is there anything special I have to do?

Delete Bot not working. Click the trash can and the screen goes grey. Bot is not deleted

I'm looking at https://support.snatchbot.me/v1.0/reference and trying to get this to work. I can send an initial 'get' request and for a first-time user I see see no messages. Fine. I can send a post request with a message and user ID as per the reference doc and I get the first screen back. If however I post anything else on behalf of that user id, I get nothing returned until the session has timed out at your end. ```ruby # => {"cards"=>[], "messages"=>["How can I help?"], "speech"=>"", "status"=>true, "suggested"=>nil} ``` but send anything else within a few minutes and.... ```ruby # => nil ``` Is there a problem or am I doing something completely wrong?

Hi, i'm integrating my bot to my website with a frame, but it doesn't send any message. Is it because my hosting service (GitHub Pages) doesn't support dynamic websites ? Thanks for your help :)

I paid $30 for upgrade to PRO. This $30 appears in my balance but subscription didn't started.

Hi there, I am new to snatchbot and working through the tutorials https://support.snatchbot.me/docs/prior-responses. In the example of asking a name, it shows a user inputting a name of %757!. From the example the bot recognizes this as not a name - can some one guide me as to how this is achieved.

Is text-to-speech (from the side of Snatchbot; e.g., Snatchbot responding with an audio) not available during a live chat?