COMMUNITY

Snatchbot not working in our website 'www.amrapalia.ac.in'. The code we had copied is a s below: <script src="https://account.snatchbot.me/script.js"></script><script>window.sntchChat.Init(103437)</script>

Hola, podrían reenviar el correo de confirmación? ya lo he revisado en spam y similares y no está en ningún lado.

Is there any way to set a schedule where a live agent will be available?

Hello. Could you please send me information regarding Chatbot integrating Calendly via Zapier. My organisation would like to use this facility and we are considering a few options including yours. Can you confirm that if we sign up to use your chatbot, we will be provided all the documentation/instructions necessary to perform the above? I look forward to your response. KC

I am having a handful of minor issues with NLP.  Perhaps you can help. The simplest issue is the way my bot replies to a Facebook Appointment request.  It gives the standard welcome message.  I'd like it to either reply with a confirmation message or do nothing, as it causes confusion.  How can I train NLP to recognize a Facebook Appointment Request? I'm also having small issues with certain words that can have multiple meanings or words that could be used for multiple interactions.  This one is harder to explain.  Let's say someone mentions the word "duck".  This could be an injured wild duck, an abandoned baby duck, a pet domestic duck that someone has dumped or wants to surrender, etc.  Each of those require different interactions.   Further, the words "injured" or "abandoned" could apply to different animals (I e. Raccoon, fox, deer, etc), also needing their own sets of interactions. I'd appreciate any help you can provide.  It's my goal for this bot to provide crucial information quickly and easily when folks reach out to us for help.  Thank you for your support! Best,

Hi Team, I have configured the custom attribute with the value from my prior response in Configure tab. Attribute value : [responseTo interaction=1672127 fallback=TEXT] If the conversation is restarted, It will ask user to enter the value and the user inputs are not updated into the custom attribute. I am using attribute value to pass in Json API.

Hello, I would like to know if SnatchBot can be integrated with Tableau. If not, then is there any data visualization tool that SnatchBot supports?

Hello, I want have an interaction that takes gets the name and email for a user. I have the user name stored in a snatchbot response [responseTo interaction=1532274 fallback=TEXT] How can I access that information via Javscript on my site. I want to use the fetch API to send the username and email to our crm to create an account. All I need is access to that info after the user inputs it into snatchbot.

You can create an application or interface to place the chatbot as a desktop

It is possible to use snatch bot for desktop chat