COMMUNITY
password
hi i have registered from [email protected] and now i have forgotten my password
Posted by Eesh almost 4 years ago
remove me frm your mailing lists
please remove me from all of your mailing lists
Posted by Adam almost 4 years ago
Google my business
Is there a channel in the works for snatchbots to respond to Google My Business Chat inquiries?
Thank you!
Posted by Matthew Shaffner almost 4 years ago
Disable Channel
How do I disable a channel i.e. a Facebook page from my ManyChat account?
Posted by James Aglah almost 4 years ago
mobile view
chatbot cannot be closed in mobile view...
Posted by hash almost 4 years ago
Rss subscription notifications
Dear Team,
I made a bot for Viber, people can select a specific category to show the content of our website through RSS, all went fine, but how I can make the bot sends a notification to the user when new content added through RSS?, I have tested the subscription button but nit getting any notification when the RSS feed is adding new content.
To make it more simple, i want the people to get notifications when new content added to the categories they subscribed to.
Please advise.
Thank you,
Posted by Jay Abie almost 4 years ago
Deactivate Restart Command
Hello, Snatchbot Support Team -
How do I deactivate the Restart Command from the Configure settings. I'd just like to have the welcome message displayed once for new inquiries. Is it possible? It seems it is repetitive after every inquiry is refreshed after a certain time.
My Bot ID is 111113, and the Interaction ID is 1737227.
I am hoping you can assist me on this, please
Thanks!
Posted by Karen Relampagos almost 4 years ago
What the HELL did you do?! Everything broken again
The bug about the attributes reset was perfectly fixed along all this week and NOW IT APPEARED AGAIN.
This is just frustrating, it is impossible to create a complex bot in this way if there's always something messed up in your platform. Work more on the bug fixes instead of working only on pro functions or hire some beta testers and test the updates before releasing them, since you ALWAYS break something in EVERY UPDATE.
I'm seriously at the point of just leaving the platform and go somewhere else.
Your platform will be free, but the quality in terms of stability is really low.
Posted by Wolfy almost 4 years ago
Using extracted email in message sent to us by bot
Hello.
After the bot has run its course, if the participant's question is still unanswered, I want their final question to be emailed to us.
I've set up email extraction, but can't find a way to get the email address added to the message the bot send s to us. The message is pretty useless if we can't contact them back.
Your help will be much appreciated.
Posted by Gary Wolstenholme almost 4 years ago
User order for restaurants
Hi there, I just try to use restaurant order template and want to see user's order in back end just what customer ordered. I mean I just want to see ordered items. Can I do that ? I dont want to see whole conversation which is already asked questions what would you like to order and so on by chatbot.
Posted by Linas Jasikevicius almost 4 years ago