COMMUNITY

hi, since 1-2 weeks, i can never see the last anwer in my questions here in the forum. i tried that on 4 different versions(win, android: phone,tablet). if i write a answer in it, i will see the answer from you, snatchbot. but only than. before it is not shown. thanks.

Question 1: For each simple connection, i need to add 5 keywords one by one. Is there a way to add all the 5 keywords at a single shot because each time i have to add one by one and it takes too long. Question 2: Is there a way to change all the simple connections condition to exactly matches instead of manually changing it one by one.

After the last Snatchbot update my bot just keeps saying "typing." Even the Atlas bot just says "typing." How do I fix this ASAP?

My bots are not working (in telegram) Also the snatchbot support bot is not working Stuck at the 'bot is typing...' part

I have an interaction with a list of numbered options from 1 to 13 and when the user types a number it will go the specific interaction. Right now in the connection, i have used the keywords 1 as well as 11 for each condition(if the user types 1 it will go to interaction2 and if the user types 11 it will go to interaction 3) But when i type 11 instead of going to interaction3 it goes interaction2 and even in the interaction which does not have number 11 if i simply type 11 it goes to the interaction which has the keyword 1

Hi, is SnatchBot protected against attacks like denial of service? Are there best practices you recommend? Sorry if it is not a real issue but what if a web channel bot receives automated input like: refresh the page then click the chat icon - that will create an Inbox entry - what if a testing / attacking script does that like all night or longer? Is there a way to defend that before e.g. floods the inbox? Thanks, Radu.

Hello there. I'm trying to execute the broadcast with a custom attribute for the filter. But only one attribute is being displayed (I have created about 5 now). There is a configuration that needs to be done or is this a bug? Thanks

I am using a custom attribute named case_no and set the attribute with a value like below and pass it as a parameter to the webhook. When i receive the params in my webhook i could see the attribute case_no: "Anything" which i defined at first and not the value which i set to the attribute. [setAttribute case_no=222] Expected: case_no: 222 but it shows as case_no: "Anything"

For some reason the bot im creating , reset the global connections to an old state. Its the third time the bot resets the connections to an old state and i have to re write them, any idea why? It take the bot about 1 day to reset them.

Hey my bot maybe acquired. Its being looked at by a large company. So I have a question about the security of the bot. How is the security managed? If my bot does get acquired how do I give it to this company?