COMMUNITY

Hello, my bot is not working. The error it displayed is "Error connecting to the bot: network connection lost or this bot has been unpublished by its creator". Please help, thank you.

Hi, I recived an invitation but i cant acces to this: Bot ID 130166 Bot Name Royal Canin Advisor Can you help me please?

could you please help me why the fallback connection "do nothing" does not work? It start the whole conversation again

I am a starter of Chatbot. My chatbot is planning to use for WeChat users. I would like to extract their questions for further data analysis base on their backgrounds. Should I develop 1 chatbot or many chatbots for multiple users or groups?

Hi I am trying to access my Snatchbot account settings at https://account.snatchbot.me/profile but a popup is shown with no text and no buttons etc. Looking at the console I can see an error: ERROR TypeError: this.defaultData is undefined checkUserForm https://account.snatchbot.me/main.8344087fcafed584d396.js:1 View_t_10 ng:///t/t.ngfactory.js:143 updateDirectives Please can you fix this issue or suggest a workaround? Kind regards, Kyle.

For Example, I receive a pincode from user and i want to check if it is 6 digit. How can i do that?

Hi! I am injecting the Init script as dynamic scripts in my Vue app, the client gave me two script tags, the first one is: <script src="https://account.snatchbot.me/script.js"></script> The second one (window.sntchChat.Init(id)) seems to not wait until the first one loads, because the chatbot doesn't initialize and I have this error: "Uncaught TypeError: Cannot read property 'Init' of undefined". This is beacuse in that moment the window.sntchChat is undefined, but if I call the second script ulteriorly from the console, it works. I've already tried to defer the second script, but the same issue. Did somebody meet this error and could resolve it? Thanks, Krisztina

Hi, I created webhook and got messages from chat platform. But sometimes, incoming_message is empty even if I send message from webchat. channel=webchat&incoming_message=&module_id..... Also, when I called https://support.snatchbot.me/reference#post-message for sending message to webchat but It couldn't work

Hello I need help with the style of chat , who can support me ?

Can I import my own unique audio files to the chatbot rather than use any of the voices you have available already? https://snatchbot.me/tts