Hola, tengo una cuenta business de facebook. El bot solo funciona en el mensaje de inicio, cuando se selecciona alguna opcion el bot no hace nada, lo use en otra fampage (NO business) y ahi si funciona ¿ como deberia configurar para que el bot funcione en business?
Posted by jose ruben 4 months ago
Sometimes my bot will not be attending anymore, but a Human will be handling the chat. Would be good to have a sound in the client side when a new message is received. There's any native solution for that?
Posted by Leonardo 4 months ago
Hello! I'm amazed by Snatchbot! everything is working smoothly for me and I have almost everything set up! But, there's one last thing that I can't find the answer... Where should I go to translate "is typing message..."? https://imgur.com/1Cvx5Gi Thank you. Leonardo.
Posted by Leonardo Marques Reis 4 months ago
Query 1) Hi, I want to send the interaction to myself currently I can only able to send 1 interaction how I can send at least 2 interaction in the same email. so I can easily track the name and contact no of the user. Query 2) Google calendar plugin is still not working I want to add a calendar from where users can book an appointment how I can add the calendar.
Posted by Afroz 4 months ago
I'm working on branched-story bot and I need this latter to remember the user's progress, and so his/her choices, but this also AFTER the chat session expires. For example, if a user completes the 2nd chapter of the story and comes back after 3 hours, I need the bot to remember the user completed the 2nd chapter, in order to let the user continue from that point and without making him doing all the story again. I also need the bot to actually remember which choices the user made, always AFTER the session expired. If for example the user decided in the 2nd chapter to kill a character, then in the 3rd chapter this character shouldn't appear and the story should be formed on the choices selected by the user. Basically the user's progress should be kept without being resetted. Because I can't remove the session expire time, then I guess I should connect my bot to a server and/or a database and use SOME Third-Party API or what? What can I do? And please, be the most detailled possible, because I've already read the docs about webhook, api, and so on, and I honestly didn't understand much. The bot was published on Telegram.
Posted by Neko 4 months ago
Good morning, I'd have some questions about Snatch: 1) Is it possible through Telegram API Bot to make your bot support Markdown or HTML? Since that there's a code for parse_mode (method), to include one of them. Now if I write something in the message's field through HTML, like for example: <b>Hello/b>, the bot would show literally <b>Hello</b> and not *Hello*, in bold as it should be. Also this kind of forum supports Markdown, why don't include it on Snatch? 2) How can I ban an user from my bot? Also, is there a way to implement a sort of anti-flood? Always on Telegram 3) Whenever an user triggers an interaction (for example /start), if this latter writes an input the bot can't recognise, the bot will just keep sending the actual interaction (in this case /start). Is there a way to make sure the bot doesn't respond at all when an user inputs something not recognised by it? 4) I read the pricing section and the differences between the free version and the pro one. What does actually mean "access to all basic features"? And which features does the pro version have, that the free one doesn't? Just the plugins and features the you can always get through Third-Party APIs? Talking about features, I already know about the premium support and that there's no branding. I hope you'll just keep adding plugins and unnecessary features and not become like some other platform where without paying you can't literally do almost anything. It would be a real pity. 5) Do you have any "schedule" about adding and improving Snatchbot's features also on other Channels like Telegram and not just WebChat? For example I would like a lot to be able to choose the position of the quick replies buttons. 6) I read someone talking about the new features of Snatchbot...Are these features the ones of the update of July or did you do another update recently? Also, are these features (mostly) free (except of course for plugins, etc.)? Thank you in advance for the answer and good job!
Posted by Sarah 4 months ago
I want my bot to say: If you would like to open an account, click HERE I want the 'HERE' to link back to my website. Normally, I have no problem creating a link, but am unable to figure out how to do so here. Looking forward to the solution.
Posted by Kevin Pack 4 months ago
Hi, my user name is [email protected] I forget my original password and therefore I cannot reset it. I can access my panel now but I cannot reset it as I cannot correctly enter my current password. Can you help send me a link to [email protected] for me to reset it. Sorry for bothering you. Thank you and Best regards, Alan
Posted by Alan Chung 4 months ago
existe alguna manera de implementar snatchbot con twilio para whatsapp, de comunicar las 3 plataformas para crear un bot de mensajería para soporte al cliente. necesito información sobre eso y mas que nada un respuesta de si o no y con información adicional de como implementar si es que se puede si no entonces otras opciones para cumplir el objetivo gracias
Posted by daniela cisneros 4 months ago