Hi , I'm trying to get FB Business settings / requests approval (all ok at our side) but always getting You can’t accept 360dialog’s request access to MultiplierApp because of technical issues. can you pls help? We are expanding BRazil > Latam and it would be very helpfull integrated with Snatchbot. tks
Posted by Rodrigo 6 months ago
hi team snatchbot , i need your help everything is set correctrly in my Bot the only problem whent i get data return to json response i can't see the keyword button (i want add somthing like :"add to card" or "make oppointement") but nothing appear thank's for your help
Posted by nore 6 months ago
Hi, I have 2 questions: 1. Can I use this as a shared inbox for WhatsApp messages? 2. For 1 subscription (of say, $79/month), how many users can use it if I want to use it as a shared inbox, apart from the chatbot facility? 3. Do you offer a trial period to check whether the features are as per my expectation? 4. Do you create an WhatsApp API in the background? 5. What if I use it for certain months in a year and not use it for the other months (ours is a travel business, which is seasonal) Looking to hear from you. Amitava
Posted by Amitava Chatterjee 6 months ago
Hi Support, I have a user account that have issue to login. We try to reset the password. But try to login, it keep saying the password is wrong. When try login with google with the same email address. it managed to login, but always stuck at loading page. Email: [email protected]
Posted by Eric 6 months ago
Hi! When I use quick reply on telegram and choose a reply I can't see the option I choosed afterwards. On the testchat it works completely fine. Is there an option to change it, so that the user can see his own reply? Example Chatbot: How are you? Choose: Good, Ok, Bad After chosing: Chatbot: How are you? Thats great to hear. (Nothing can be seen on the user side) Thank you.
Posted by Pat 6 months ago
Hi! My bot takes too long to start the send the message. Appears a message saying that the bot is writting but it doesn´t send the messages immediately, also if you have two windows with the chat open, the message sent telling that you have an active conversation in another tab is in English, despite that the configured language is spanish.
Posted by Elisa Guerra 6 months ago
Posted by Saskia 6 months ago
Hi support, My bot is too slow to appear in my website when opening the web for the first time. The website is for our internal viewing only and not expose to public for the time being. When the bot goes production only then we will expose it to public. How to change the speed ? My bot id is 141474. Thanks
Posted by Amir 6 months ago
"This connection is broken, it may affect the bot scenario." This message is prompt after I made a connection. However, the interaction is already there but seems like it can't be detected. Look forward to your reply. Thank you.
Posted by Yves 6 months ago
When I'm testing my chatbot, the opening message is not even showing up.(it keeps showing typing...) It worked perfectly fine till today evening. I have tried from different devices but the same problem exists. Please provide a solution. Thanks
Posted by ]Mohammed Suhail 7 months ago