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Data storage of chatbot conversations

Hello,

I am using snatchbot for a university project. To get consent from an ethical commission, I need to assure that snatchbot does not collect or store the information our participants enter when using a snatchbot-chatbot. I am not a privacy professional so I do not really understand the terms and conditions about GDPR. Could you help me? Could you tell me which section of the SnatchBot’s EU-Specific Privacy Policy answers my question?

Thank you so much in advance!

Saskia