Back to All

Connected to Facebook page but it does not show

I gave permission to add Snatchbot as a company integration on Facebook and Snatchbot shows up with the correct rights under advanced messages under page settings.

I selected Snatchbot as Primary recipient for transfer protocol and the Facebook page inbox as Secondary recipient for transfer protocol.

But when I view the page as a visitor, there is no way to interact with the bot. Only the normal Facebook message that leads to the page inbox.

Help advise.