COMMUNITY
Connected to Facebook page but it does not show
over 3 years ago by Mark
I gave permission to add Snatchbot as a company integration on Facebook and Snatchbot shows up with the correct rights under advanced messages under page settings.
I selected Snatchbot as Primary recipient for transfer protocol and the Facebook page inbox as Secondary recipient for transfer protocol.
But when I view the page as a visitor, there is no way to interact with the bot. Only the normal Facebook message that leads to the page inbox.
Help advise.