COMMUNITY

Is there an opportunity to send a custom message via REST API to a specific user to a specific channel (like Telegram or Whatsapp)? (Because according to this tutorial https://support.snatchbot.me/docs/api post request does not work properly, it creates a new channel with the user who has the same id instead of sending a message in existing telegram channel)
And also how to send the user’s reply to this custom message to our server?