COMMUNITY

Dear Snatchbot Team, please report this to you dev team. At least 2 of my bots are not able to get saved. Its frustrating for me to work with Snatchbot. You must know that the experience on our side is very painstaking. Since last 1 hour I am trying to save the utterance. But it is not getting saved. My bots are NILA 117094 and NILA Production110477. WHY IS AUTOSAVE HAVING ISSUES. IT IS VERY DISCOURAGING.

I made several changes few days back. I had tested in Mobile as well as Website. It was working fine. PLEASE REPORT THIS TO YOU TEAM THAT THIS IS A SERIOUS ISSUE. My bot is deployed in Website and I cannot afford to edit all the changes again and again. PLEASE SUGGEST BETTER SOLUTION THAN JUST HAVING A BACKUP. THIS IS A PERSISTENT ERROR AND I HAD RAISED THIS ISSUE A WEEK BACK BUT THE DEV TEAM DID NOT RESPOND ME, I DID NOT GET ANY UPDATE FROM THE DEV TEAM, EVEN THOUGH I HAD MAILED THE BACKUP FILE TO AKSANA. Let me know if I am missing out on something. BUT AUTOSAVE FEATURE IS NOT WORKING AND ITS VERY DISAPPOINTING PLATFORM. Please look into it IMMEDIATELY as my bot is published in Website. Or else we will think of changing the platform if your free services are below par then other platforms...