COMMUNITY
Configuration of Opening Message/Instant Reply
almost 4 years ago by Karen
Hello, Snatchbot Support Team -
This is in relation to my inquiry in this thread - https://support.snatchbot.me/discuss/5ecb28e6c76d6b00739e1d39
Considering that there is no disable feature of the restart command, is there a way to just display the instant reply or opening message for new customers only? For instance, if I already messaged the page, I will no longer receive that message for my succeeding conversations.
My Bot ID is 111113, and the Interaction ID is 1737227.
I am hoping you can assist me on this, please
Thanks!