Back to All

Default First Name attribute not showing in Facebook Messenger

Hi, I'm trying to output user's name using the default Facebook attribute first_name. This is how I've used it in a Bot Statement:
Hi [attribute=first_name], you've got good taste! 👌

However, when Facebook users try to message me, it's rendered as:

Hi , you've got good taste! 👌

The first name doesn't show up. Why is that?