COMMUNITY

I'm doing a get on https://account.snatchbot.me/channels/api/api with the app id and secret, querying for a specific user, but all the messages I get are from the same ID, even when I reply from the bot or from Snatchbot Index.

Example:

{
    "messages": [
        {
            "cards": [],
            "date": "2019-11-20T15:11:40Z",
            "from": "io1",
            "id": 54019657,
            "message": "lkjlkj;",
            "speech": null,
            "suggested": {
                "quick_replies": null
            }
        },
        {
            "cards": [],
            "date": "2019-11-20T15:11:10Z",
            "from": "io1",
            "id": 54019531,
            "message": "Hello, an agent will be with you any minute.",
            "speech": null,
            "suggested": {
                "quick_replies": null
            }
        },
        {
            "cards": [],
            "date": "2019-11-20T15:11:08Z",
            "from": "io1",
            "id": 54019524,
            "message": "helpop",
            "speech": null,
            "suggested": {
                "quick_replies": null
            }
        }
    ],
    "status": true
}