COMMUNITY

I'm having an issue with "restart" command. I've been testing my bot today and everything seemed fine, including "restart".

When I tested the bot again just now, it won't respond to "restart". This is what I'm getting:

• on Messenger it doesn't respond completely. When I type "restart" there is a "writing" prompt but then it disappears and nothing happens.
• in the test chat on your platform it is very reluctant: it will respond with "writing..." and one time stay inactive indefinitely and another - display the welcome message, but only after several minutes.

My bot ID is 67693. I tried cloning it expecting the situation to be some kind of a glitch, but it was all the same.

I've deactivated the bot on Messenger for now as I'm not sure if it works properly and I'm unable to test it. I would appreciate your help.

Best wishes,
Patrick