COMMUNITY
Very slow loading of the chat bot for my site
almost 5 years ago by Shivam Parikh
Very slow loading of the chat bot for my site. I have a pro subscription which I assumed would fix the massive 5-10 second delay lags post website opening up but this is incredibly slow. My server is located in France. My customers are in India. My page load time on desktop is 4 to 5 seconds. On mobile its 7 seconds. But the bot loads late on 10th second and then when you click the button the popup takes another 5 to 10 seconds to load. Can the bot be loaded on my server OR can you have it close to my server if you use aws or similar ? I need it to load faster otherwise I need a refund and cancel my subcription as its pointless to have a "SLOW ROBOT". This was made for a leading healthcare provider in India.