COMMUNITY

Hi there,

I am trying to configure the web chat persistent menu with two options: 1) Speak with an agent; and 2) Main menu.

How can I associate these options to their respective iterations? The persistent menu configuration has the option to associate each option to a "message to the bot", but I am not able to associate this message to each iteration. Now, when I click either "Speak with an agent" or "Main menu" on the persistent menu it behaves as I clicked restart.

Thanks

Manu