COMMUNITY

I've been having trouble with the connecting to wss://snatchbot.me/bot/ws using jQuery. I find that when I'm logged into the backend of Snatchbot on the same browser that I am using to utilize the websocket it communicates fine. When I am not logged in however, I simply do not get any sort of response. I'm pretty sure it has to do with the userID cookie that Snatchbot sets. Is there any documentation from Snatchbot that covers the steps needed to properly utilize websockets?