COMMUNITY
View Live Chat
almost 6 years ago by AS
Hello team,
I checked the Await Response option to continue with a live chat and I also browsed through the other option of a simple mail notification, but I was wondering, while using Await Response option, the bot is just suspended and waits for the human, is there an option, where once i receive a mail notification, I can view the live chat happening but do not want to interfere or take over the conversation from the bot whenever I want.