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Release: 25th September 2019

almost 4 years ago by Deleted User

New Features

  • Facebook: added support of Customer Chat Plugin. Let people start a conversation on your website and continue in Messenger. Add the code to your website.

Improvements

  • Dashboard: Shared bots were included in the Dashboard statistics (and in the Reports tab).
  • Inbox: added confirmation window upon deleting a Saved reply.

Bug fixes

  • Build: Fixed TTS setting issue.
  • Build: Fixed the work of the connection indicator.
  • Build: Fixed the issue that appears during creating the button in the gallery card.
  • Build: Fixed the work of the “Calendar” plugin.
  • Build: Fixed the issue with the Send Email feature.
  • Build: Fixed the work of the Payment button and Sandbox Paypal service.
  • Build: Fixed the work of the Prior Responses feature.
  • Build: Fixed the work of the TTS feature (unsupported languages were available).
  • Build: Fixed the work of the TTS feature (audio was not generated for some languages).
  • Build: Fixed the work of the attributes, when using Prior Responses feature as a value of the attribute.
  • Persistent Menu: Fixed the items location issue.
  • Persistent Menu: Fixed the bug due to which Persistent Menu was displaying on Facebook after unpublishing the channel.
  • Persistent Menu: Fixed incorrect location of items, after upgrading a bot.
  • Inbox: Fixed the conversations updating issue for the Telegram channel.
  • Inbox: Fixed validation issue of the image field in the Gallery card.
  • Inbox: Fixed the work of the “Add gallery item” button.
  • Inbox: Fixed the work of the counter of attachments (input field).
  • Inbox: Fixed the work of the push notifications about awaiting chats.
  • Inbox: Layout fix of the Add Image window.
  • Inbox: Fixed the validation issue of the Send button for the Facebook channel.
  • Inbox: Fixed the work of the indicator of the awaiting conversations (green dot).
  • Inbox: Fixed the work of the “Highlight Extracted Data” feature for the Telegram channel.
  • Inbox: Fixed the work of Await Response for archived conversations.
  • Inbox: Fixed the work of Await Response feature, when using Global Connections.
  • Inbox: Fixed the work of the Await Response feature for shared admins.
  • Inbox: Fixed the work of the Await Response feature when a user session is expired.
  • Inbox: Fixed the 503 error, that appears in the inbox, when using the collaboration feature.
  • Inbox: Fixed Live Chat issues.
  • Inbox: Fixed the incorrect work of Await Response on Viber and Telegram channels.
  • Collaboration: Fixed the error that appears after sharing a bot.
  • Global Connections: Fixed the synonyms adding an issue.
  • TTS: Fixed the work of the TTS feature in some channels, when using Translate and Search interactions.
  • TTS: Fixed the incorrect work of the TTS feature for the WebChat channel, when using Translate and Search interactions. The TTS feature has been affecting the responses from these interactions.
  • TTS: Fixed the work of the auto mode of the TTS feature in the Broadcast.
  • TTS: Fixed the work of the TTS language selector.
  • TTS: Increased the loading speed of TTS, when using it in the Embed chat.
  • Broadcast: Fixed the work of the recipient filter.
  • Broadcast: Fixed the work of the recipient selector.
  • Broadcast: Fixed the work of the “Blocks” button, when using cards (in some channels).
  • Broadcast: Fixed the functionality for the broadcast schedule.
  • Broadcast: Fixed the work of the TTS feature in the Telegram channel (Next interaction).
  • Broadcast: Fixed the work of the Templates feature. It was possible to create an empty template.
  • Broadcast: Fixed the work of the Quick Replies feature (QR was sent twice).
  • Broadcast: Fixed the issue with sending a broadcast to the Webchat recipients.
  • Support Center: Fixed the work of the counter of unread messages.
  • Support Center: Fixed the work of the ticket answering functionality (SnatchBot logo was not sent).
  • Support Center: Fixed the work the counter of unread messages in a ticket.
  • Support Center: Fixed the work the Send button.
  • NLP: Fixed the models Testing functionality (Detected field).
  • NLP: Fixed the sample editing functionality.
  • NLP: Fixed the error that occurred in the Response field during testing models (Entity).
  • NLP: Fixed incorrect recognition of the text in the Detected field (Entity, List).
  • RSS: Fixed the work of Subscribe and More Stories buttons for the Telegram channel.
  • RSS: Fixed the issue with subscribing to RSS via Inbox/Broadcast.
  • Bot Store: Fixed the issue with the transition to the Bot Store.
  • WebChat: Fixed TTS sending issue.
  • WebChat: Fixed the work of the RSS feed, when using JSON API interaction.
  • WebChat: Fixed the work of the “Open chat in Facebook” button.
  • Test Chat: Fixed incorrect work of the Test Chat when testing JSON API interaction.
  • Test Chat: Fixed the work of the Test Chat when WebChat is off or unpublished.
  • Facebook: Fixed the Webhook sending issue.
  • Facebook: Fixed the issue with the Greeting message.
  • JSON API: Fixed the work of the Facebook attributes in the channel.
  • Slack: Fixed the bug due to which the channel was still working after switching off.
  • Viber: Fixed the work of Phone buttons on the channel.
  • API channel: Fixed the work of the Payment button (cards).
  • API channel: Fixed the work of the JSON API interaction (error response).
  • Email channel: Fixed the work of the “Blocks” button (cards).