Platform update, 14 July 20

New functionality

  • Much anticipated WhatsApp Demo!
    We know that the phone number approval takes quite some time, so we have implemented a workaround for you. It enables you to create a bot and test it immediately while the verification process id being handled by our team.
    Note: you must be subscribed to Pro plan, $79 or higher.

  • Added the default attributes that will be available for all user conversations: timestamp, channel and userid.

📘

Default attributes

Default attributes are extremely useful for bots that are receiving information via API. Based on the user channel or a unique ID your backend may provide targeted information.

  • Added the possibility to apply fonts to messages sent from Inbox to Webchat. Note that this only applies to Webchat during live chat.

  • Attributes in URLs
    In order to build a custom payment of checkout links for your customers, you can now specify fully custom attributes and add them to the URL.

👍

Usage example

The possibility works with Webhooks URLs, JSON API requests, URL buttons in Cards.
Example: https://example.site/?[attribute=checkoutid]
The URL will be transformed into:
https://example.site/?checkoutid=12345 (the actual value of a specified attribute from the current conversation with the user)