SnatchBot Support

Welcome to SnatchBot Support. You'll find comprehensive guides and documentation to help you start working with SnatchBot as quickly as possible, as well as support if you get stuck. Let's jump right in!

Please note that the community forum is not a helpdesk.
ProPlan users, remember you can raise a ticket from your dashboard.

Get Started    SNATCHBOT API

Integrate a flow into a bot?

Add a webhook into your bot, so when a user goes to the particular interaction the system will trigger the WebHook (HTTP) component and activate the flow you created.

How to integrate a flow into a bot?

You can add a webhook into your bot, so when a user goes to the particular interaction the system will trigger the WebHook (HTTP) component and activate the flow.

1. Open the Flows section and select the HTTP component:

Integrate a Flow to SnatchBotIntegrate a Flow to SnatchBot

Integrate a Flow to SnatchBot

2. Select WebHook in the component settings in the right column.

3. Click Start Flow and copy WebHook URL to the clipboard. If you don’t start the flow, the system will return the 400 error in the Build section later.

4. Go to the Build section and create a connection, for example, a Fallback connection, and add the WebHook:

Now, every time a user triggers this connection, the system will activate the pre-set flow.

Updated about a month ago


Next Steps

More than 50 reusable and customizable connectors with cloud APIs and apps.

Unlimited Connectors

Integrate a flow into a bot?


Add a webhook into your bot, so when a user goes to the particular interaction the system will trigger the WebHook (HTTP) component and activate the flow you created.

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.