COMMUNITY

Hi Team, I have configured the custom attribute with the value from my prior response in Configure tab. Attribute value : [responseTo interaction=1672127 fallback=TEXT] If the conversation is restarted, It will ask user to enter the value and the user inputs are not updated into the custom attribute. I am using attribute value to pass in Json API.

Hello, I would like to know if SnatchBot can be integrated with Tableau. If not, then is there any data visualization tool that SnatchBot supports?

Hello, I want have an interaction that takes gets the name and email for a user. I have the user name stored in a snatchbot response [responseTo interaction=1532274 fallback=TEXT] How can I access that information via Javscript on my site. I want to use the fetch API to send the username and email to our crm to create an account. All I need is access to that info after the user inputs it into snatchbot.

You can create an application or interface to place the chatbot as a desktop

It is possible to use snatch bot for desktop chat

Hey, my Bot have to answer questions. The answers are from the FAQ from our Website, so i did a lot of Interactions for all Answers. But now the question: It is possible that the Bot get Information (FAQ) directly from a Word-File or Text-File? Hope for Help

Hello, I created approximately 20 different NLP models (Entity) to detect different drug addictions. Most of them work fine. Just one model makes some trouble. I have added samples and trained the model. When I test individual of these samples by typing in just the sample everything works fine. As soon as I type in more than just the sample the detection fails. Example: "Crystal" --> works fine / "Ist Crystal ist gefährlich?" --> doesn't match Bot-ID: 75718 NLP Model: "Thema Crystal Meth" .../nlp/entity/73675 Do you have an idea what the problem is? Thanks in advance! Samuel

Hello, can I use the bot with Whatsapp ? Thank you Markus Maulbetsch

Hello! I tried to create my first broadcast and selected all of my 814 recipients. When it's sending, it mentioned send error.

Dear snatchbot community When I export the the chat data as an excel file via reports, I receive all the responses in a column labeled "Message". However, I can not see its according variable (i.e., the column "extracted data" is empty). How can I get a label for each message? Thanks a lot for your help.