COMMUNITY

please remove me from all of your mailing lists

Is there a channel in the works for snatchbots to respond to Google My Business Chat inquiries? Thank you!

How do I disable a channel i.e. a Facebook page from my ManyChat account?

chatbot cannot be closed in mobile view...

Dear Team, I made a bot for Viber, people can select a specific category to show the content of our website through RSS, all went fine, but how I can make the bot sends a notification to the user when new content added through RSS?, I have tested the subscription button but nit getting any notification when the RSS feed is adding new content. To make it more simple, i want the people to get notifications when new content added to the categories they subscribed to. Please advise. Thank you,

Hello, Snatchbot Support Team - How do I deactivate the Restart Command from the Configure settings. I'd just like to have the welcome message displayed once for new inquiries. Is it possible? It seems it is repetitive after every inquiry is refreshed after a certain time. My Bot ID is 111113, and the Interaction ID is 1737227. I am hoping you can assist me on this, please Thanks!

The bug about the attributes reset was perfectly fixed along all this week and NOW IT APPEARED AGAIN. This is just frustrating, it is impossible to create a complex bot in this way if there's always something messed up in your platform. Work more on the bug fixes instead of working only on pro functions or hire some beta testers and test the updates before releasing them, since you ALWAYS break something in EVERY UPDATE. I'm seriously at the point of just leaving the platform and go somewhere else. Your platform will be free, but the quality in terms of stability is really low.

Hello. After the bot has run its course, if the participant's question is still unanswered, I want their final question to be emailed to us. I've set up email extraction, but can't find a way to get the email address added to the message the bot send s to us. The message is pretty useless if we can't contact them back. Your help will be much appreciated.

Hi there, I just try to use restaurant order template and want to see user's order in back end just what customer ordered. I mean I just want to see ordered items. Can I do that ? I dont want to see whole conversation which is already asked questions what would you like to order and so on by chatbot.

Snatchbot not working in our website 'www.amrapalia.ac.in'. The code we had copied is a s below: <script src="https://account.snatchbot.me/script.js"></script><script>window.sntchChat.Init(103437)</script>