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NLP model doesn't work properly

Hello, I created approximately 20 different NLP models (Entity) to detect different drug addictions. Most of them work fine. Just one model makes some trouble. I have added samples and trained the model. When I test individual of these samples by typing in just the sample everything works fine. As soon as I type in more than just the sample the detection fails. Example: "Crystal" --> works fine / "Ist Crystal ist gefährlich?" --> doesn't match Bot-ID: 75718 NLP Model: "Thema Crystal Meth" .../nlp/entity/73675 Do you have an idea what the problem is? Thanks in advance! Samuel
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WhatsApp

Hello, can I use the bot with Whatsapp ? Thank you Markus Maulbetsch
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Broadcast send error

Hello! I tried to create my first broadcast and selected all of my 814 recipients. When it's sending, it mentioned send error.
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Get Data and According Variable Names

Dear snatchbot community When I export the the chat data as an excel file via reports, I receive all the responses in a column labeled "Message". However, I can not see its according variable (i.e., the column "extracted data" is empty). How can I get a label for each message? Thanks a lot for your help.
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I don't receive any confirmation email, so I cannot register

I don't receive any confirmation email, so I cannot register
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SNATCHBOT WITH MS TEAMS

Do you have integration with Microsoft teams?
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Can't register

I was supposed to get a confirmation email but I never received anything. and there is no option to say forward mail. And I can not register.
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1 Interaction just 1 NLP?

Hello, i want to connect my created 2 NLP's to 1 Interaction. But if i chat with my Chatbot, he just focus on the 1 NLP what I connected first. So my Chatbot is giving a wrong answer from a another Interaction. Please help me.
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Pass Existing token from website to snatchbot

Hi Team, I have to use the pregenerated token into the chatbot. A similar query is here any update on this. https://support.snatchbot.me/discuss/5e35d0edafe96d0036e3ca7f
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Unable to login to my Bots

Hello! I have an account with SnatchBot but when I try to access the page is in a loop and the page try to dashboard, but then, again in the login page... I cant use and configure my bots and my account... Please can you help me? Best regards! David.