COMMUNITY

Hi, to train my bot I need to know, which conversations are unfullfilled. Is there a possibility to to filter the last answer? My attempt is, whenn a user reaches the end of the conversation I set an attribute like [setAttribute EndOfConversation=yes] - but I cannot filter out this attibutte in the report section.

I entered a valid Australian phone number into the phone input and it asked the user to re-enter. I could not find a way to fix the error, so I have temporarily used a normal text input. Is this an error related to Australian mobile and landline numbers?

Getting 503 service unavailable is there any issue in snatchbot?

Other than getting notified by email once a user replies to the interaction, is there a way to have it push notifications to an App? We have a currently running app and was thinking of having the notifications as push notifications in the app. Instead of email.

I am creating a chatbot which is for enquiries collection. For e.g. user can send 30 inch plasma tv. I want it to automatically store that enquiry in one of the trello cards and also send me an email with the enquiry. So how can i do it? I don't want the user to know that a trello card has been made or an email has been sent.

Hi guys, I want to offer the client a tracking with the chatbot. To do this I ask the client for a tracking id. Than I want to add this tracking id as a query string to an url and redirect the client to this page. I guess this is quiet straight forward but as I am completely new at snatchbot I do not really know how to do this. Thanks for your help! Tobias

Good day, My bot requires users to record a message using the microphone. When I go into reports, the translated text (STT) is there, but the amazon s3 link is often not. I say often because at times it is displayed. Having the original recording is very important to the nature of my business and I would really appreciate the help

Hi, Is there a way to correct some German translations. Some are NOT really good.

my friend uses an excel as a data base for Order updates. I advised him to use Snapchat. How can he retrieve data for customers who need to know the status of their order. He can store the info in an excel if required.