COMMUNITY

Hi, I recived an invitation but i cant acces to this: Bot ID 130166 Bot Name Royal Canin Advisor Can you help me please?

could you please help me why the fallback connection "do nothing" does not work? It start the whole conversation again

I am a starter of Chatbot. My chatbot is planning to use for WeChat users. I would like to extract their questions for further data analysis base on their backgrounds. Should I develop 1 chatbot or many chatbots for multiple users or groups?

Hi I am trying to access my Snatchbot account settings at https://account.snatchbot.me/profile but a popup is shown with no text and no buttons etc. Looking at the console I can see an error: ERROR TypeError: this.defaultData is undefined checkUserForm https://account.snatchbot.me/main.8344087fcafed584d396.js:1 View_t_10 ng:///t/t.ngfactory.js:143 updateDirectives Please can you fix this issue or suggest a workaround? Kind regards, Kyle.

For Example, I receive a pincode from user and i want to check if it is 6 digit. How can i do that?

Hi! I am injecting the Init script as dynamic scripts in my Vue app, the client gave me two script tags, the first one is: <script src="https://account.snatchbot.me/script.js"></script> The second one (window.sntchChat.Init(id)) seems to not wait until the first one loads, because the chatbot doesn't initialize and I have this error: "Uncaught TypeError: Cannot read property 'Init' of undefined". This is beacuse in that moment the window.sntchChat is undefined, but if I call the second script ulteriorly from the console, it works. I've already tried to defer the second script, but the same issue. Did somebody meet this error and could resolve it? Thanks, Krisztina

Hi, I created webhook and got messages from chat platform. But sometimes, incoming_message is empty even if I send message from webchat. channel=webchat&incoming_message=&module_id..... Also, when I called https://support.snatchbot.me/reference#post-message for sending message to webchat but It couldn't work

Hello I need help with the style of chat , who can support me ?

Can I import my own unique audio files to the chatbot rather than use any of the voices you have available already? https://snatchbot.me/tts

Hi! I need help. I managed to send alerts to my email with certain interactions, but a generic email arrives. In that email there is a userid. I want to know how I do to verify which chat conversation (within the panel options) that userid belongs, or if there is a way in the reports to know what interactions that userid handles. So far I can't find the association between the userid that arrives in the mail with the e of the panel. In the chat conversations I see the identifier of the facebook user, but nothing else. I hope you can help me. Thank you!