COMMUNITY
Migrate to another platform?
Hi,
Is it possible to switch chatbots from Snatchbot to another Chatbot platform?
Nothing against Snatchbot it's just the platform has some features that are needed for my business.
Best regards,
JH
Posted by Jack over 3 years ago
Emails
Is there a way I can take my customer variables and sent them via email
For example :
I have 3 interactions, and I want to send info from all 3 to the same email, but I just want to receive one email, not 3, is this possible?
Posted by Johan over 3 years ago
New Webhook not working in copied chatbot
I have copied an existing chatbot, deleted all webhook information and later replaced those webhooks by new webhooks (including using webhook.site). The new webhooks are not triggered and the old webhooks are triggered. The new webhooks verify correctly and I received the post requests at webhook.site. Has this error been noted previously and if so, is there a solution?
Posted by Michael Robson over 3 years ago
NLP Training & Pro plan questions.
1) Is it possible to use datasets to train the chatbot?
For instance if I have an Arabic Chat Corpus, can I use that to train the chatbot?
2) If I want to train a FAQ model how would I go about doing that?
Do I have to create a model for each question or is there another way?
and if I were to train each question separately I'd put different deviations and different formats of the question as the "match case, what about the "Mismatch case"? Do I just put anything that isn't relevant to the question in training?
3) Is there somewhere where I can read the benefits of PRO plan in detail?
I am thinking of subscribing to Snatchbot's PRO plan but I want to read all of the benefits of PRO plan before doing so.
Posted by Bandar Alqalaa over 3 years ago
Connection leading to removed interaction when clearly not (VIDEO)
Hi,
When I am adding a new connection, sometimes it will say it is leading to a 'removed interaction' when the interaction is clearly there.
Video: https://drive.google.com/file/d/1y3GdfXEdcw6dr6qS01dncgZNPOKreQdi/view?usp=sharing
How can I fix this? Thanks
Posted by Jack over 3 years ago
Delete chat history via SnatchBot Json API
Hi,
I use Snatchbot json api for starting a chat. Everything is fine. I want to delete chat history when I finish chat. Is that possible?
Posted by Recep Duman over 3 years ago
Quick Replies
We are unable to create a quick reply. if I refer to documentation, I see some discrepancies in the screen. Please guide how can I create quick replies. I want to create 6 quick reply but could not.
FYI .. if I use existing chatbot, I see quick replies but I cannot add to it
Posted by FALGUN RUPARELIA over 3 years ago
Problem with removed interactions
Hello, all bots have the same problem: In the block "conditional connections" the field "then go to" was deleted. It is empty. When I insert a connection again (no matter if an existing one or a newly created one), the error message "This connection is broken, it may affect the bot scenario. The message remains and cannot be removed. After "then go to" "removed interaction" appears in red although the interaction is present in the "then go to" field.
Posted by Alexander over 3 years ago
application for android
Good afternoon. Does this platform have an application for android where I can receive the messages that come through my bot?
Posted by Maydroid over 3 years ago
When I click on Inbox, it's not showing
Hello, facing problem i.e. When I click on Inbox, it's not showing, every time it seems that the page is loading but stuck over there only. kindly resolve my issue.
Posted by satish over 3 years ago