COMMUNITY

Hello, I trying to put audio file in the body of bot message, but it is does not work. I tried different hostings, but without result. Video is ok, but what should I do to make audio to work? Thank you Violetta Makeeva

Buenas tardes, necesito saber si puede relacionar una respuesta con una base de datos y devolver un valor de esa base. Ejemplo: el usuario pone su número de documento y devuelve lo que está escrito en una columna determinada de la base. Muchas gracias

Hello! I what to import my recent post from Wordpress Website to my telegram bot. And i dont know how. Ive tried with JSON, but is not working. gives me error json (https://website.com/wp-json/wp/v2/posts?categories=87&per_page=1) I ve tried with rss, but When I Press "read here" ... dosent get me all the text from wordpress. I cant get rid of the generic RSS image(if nu URL is provided) . I want to be empty, to retrive just the article from website. or if cannot be deleted... at least make it first, I want user to see the article not the generic rss image. Thank you and sorry for my language. i'm not a native.

Is there a way to dynamically add quick replies, as we need to assign(connect) particular interaction every time we add a new quick reply. If not then can we add quick replies based on response from API/database by using attributes or variables ?

Hi, how are you doing? I need to recover the user_id of every message, but even selecting all parameters in the set-up page it is not returning them to me. This is what I get, with all the parameters selected to return by webhook: {"bot_id":151073,"message_data":{"channel":"api","from":"Servicio al Cliente","message":"Bienvenido a *Envios Infinito*\n\nAhora mismo te estamos atendiendo por medio de nuestro chat automatizado disponible las 24 horas del día los 7 días de la semana.\n\nPor favor escribe tu opción de preferencia\n\n*1)* Soporte Logístico\n*2)* Soporte Técnico\n*3)* Ventas\n*4)* Servicio al Cliente","module_id":2349400},"session_id":58103761,"source":"bot","timestamp":"2021-02-03T18:26:29.027082447Z"} As you can see there is not user_id

Hi there, I would like to inquire if the following email address [email protected] is still working. I have sent 2 email but unfortunately did not receive a response. Thank you

is it possible for the whatsapp bot to have buttons because it would be a lot easier for clients and the bot structure built from the framework mainly uses buttons

Hey there, since several days i am trying to establish an Line Translater for our Group. I tried also a blank bot, also like the template bot for translation. I have the free account and the azure account with the text translator ressource. On Azure i have two keys, but Microsoft says one is enough. (The second is backup). I put these key (i tryied also both keys at both positions) into the translation setting bot and profile, but nothing happens. The Bot gives me always the error Message i told him. I am not possible to connect to Azure. On Statistics in Azure there is nothing counted, no traffic, noting. Can someone help me in this case? have a nice day Alex

Hi there! When we test the chat here in Snatchbot, it works fine. But when we tried it out on our Facebook Messenger, Desktop and android, the bot stops in the middle of the interaction. And somewhat, the bot continues the interaction itself after a couple of minutes. And sometime it works fine. There may have been inconsistencies with the bot. I wanted to know why those things happen and if possible this can be fixed. Thanks, Bob Sanders

I upgraded to pro TWICE (my balace is 60$) but it still tells me I need to upgrade