Hello, how can my bot send 3 msgs in a row without receiving a msge from user, meaning: Mssge 1 Bot: "Hello" 1second pause Mssge 2 Bot: "Glad to have you visiting us" 1second pause Mssge 3 Bot: "What can I do for you" User mssge 1: Hello User mssge 2: I want to know about XYZ.... is that possible? if so, how can I do that? Thank You!
Posted by jose cano 10 months ago
Hi everyone. I made a chatbot few months ago. I used [video]https://www.6tsz.com/images/G1/G1-01.mp4[/video] to embed video in my chatbot. Few months ago, I tested it and it worked, it got a preview image and will play in full screen once I click the preview image. However, I tried today. It didn't work now, it becomes a sentence not a video. What should I do? I don't want upload it to youtube. How can I fix it? Thank you.
Posted by Lee Cheuk Lam 10 months ago
In User conversation list from https://snatchbot.me/conversation It display random string for each user. How can i display email and user name in place of that random string. So that in future it will easy to search user and it's query.
Posted by chaitsi 10 months ago
One potential customer was replying to the email extraction interaction and put in her email as follow: XXXXX95@gmail.com However, the email extraction did not recognize this as a valid email and prompt the error message. Please take a look at this. tq
Posted by Waqiuddin 10 months ago
Basically what i want to do is to integrate it with php admin panel. When conversation ends can i pass whole conversation in post request and store that into mysql database using php??
Posted by Akash Ganatra 10 months ago
I have no(very minimal) coding experience,trying to interact with google sheets to SEARCH,GET,POST,UPDATE through snatchbot.I tried https://support.snatchbot.me/v1.0/docs/json-api (but dint understand which code script to use and where to use). how to use it with google scripts or any other .any short step by step guidance with sample code is appreciated.thanks
Posted by nitya priya 10 months ago
The "X" to close the chat window is on the right header in Google Chrome. We had users test our bot and they complained that when using Firefox the "X" is on the left side off the chat window and it was hard to see because it wasn't on the chat window it was off to the side. Is there a way to fix this?
Posted by Karen 10 months ago
If we keep any interaction idle for some time then when we choose any other command or action button it starts from starting Menu. Even it happens in between continuous options also. What is the reason behind this and how can we cure it.
Posted by Satish Sharma 10 months ago
Is there a way to make the chat break up the line after the word, rather than in the middle? The way my bot is functioning now splits up individual words onto separate lines, which makes sentences quite difficult to read. This is through web chat.
Posted by John 10 months ago
It has come to my attention that the PRO Plan pricing varies depending on the amount of monthly messages transmitted through the upgraded bot. Does a free bot have a limit on the amount of messages it can transmit, where it will stop interacting with users once it has hit a limit?
Posted by Samuel W. 11 months ago