Welcome to the SnatchBot Support. You'll find comprehensive guides and documentation to help you start working with SnatchBot as quickly as possible, as well as support if you get stuck. Let's jump right in!
Hi, I've went through the documentation provided and noted the date format which is recognised by Date Extraction. However, is it possible for me to add the following date format for the Date Extraction? - D/M/YYYY e.g. 25/6/2018 or 2/6/2018 Most of our customer fill in dates based on the date format above and it will be frustrating for them to keep on receiving the error notification. Thank you
Posted by Waqiuddin 10 months ago
Ольга, добрый день! Хотелось бы попробовать вашу платформу, но не нашел русского языка. Могу ли я получить саппорт на русском языке? Прочитал что сервис бесплатный, но где вы видели еврея, который работает за просто так. Находясь в Одессе, я чувствую подвох, но где? Объясните Читал в вопросах, что есть ваше брендирование на бесплатном тарифе В также есть версия pro, но о ней нашел информацию только на вашем канале Youtube. И опять же нет ни цены за PRO и с какого порога (подписчиков, отправленных сообщений) она начинается?
Posted by Геннадий 10 months ago
I am using the below code to embed on index.html of my website www.aitouch.in but the widget does not show up. Please help. <link href="https://snatchbot.me/sdk/webchat.css" rel="stylesheet" type="text/css"><script src="https://snatchbot.me/sdk/webchat.min.js"></script><script> Init('?botID=21213&appID=', 600, 600, 'https://dvgpba5hywmpo.cloudfront.net/media/image/1529673417Fe23YtRa5d', 'bubble', '#00AFF0', 90, 90, 62.99999999999999, '', '1', '#FFFFFF', ); /* for authentication of its users, you can define your userID (add &userID={login}) */ </script>
Posted by Anuradha 10 months ago
Hey guys! Can we create automated sequences for Messenger on Snatchbot? Example: the user clicks on a button and automatically subscribes to a sequence, where he will receive a message in 5 minutes, another one in 24h, other one in 48h... Can we do it? Thanks!
Posted by Saulo 10 months ago
Hello - I love Snatchbot! I've been having a great time using it but have gotten stuck around the custom variables and arithmetic... 1. In my interaction 280391 - I am looking guide answers over 10,000 to interaction 280399 and answers below 10,000 to interaction 282547. I cannot figure out how to do so. 2. In intereaction 282362 I am looking to take the answer of interaction 280391and multiply it by 0.96. I have spent hours trying every combination of custom variable and extracted data but I am missing something in plain sight. Please advise :)
Posted by CG 10 months ago
Hello guys, Currently I want my bot to use the answer from a division of 2 numbers in a "IF" condition and display the appropriate answer. I created appropriate custom variables and everything. In the final answer, the bot is displaying right answers for few conditions and does not display the answer for few. More precisely, for less than and greater than conditions, the right answers are displayed but when I put Equal to symbol for decimals, the bot is not able to fetch the right answer. The bot seems to recognise several places after decimal point. What do I do when I have to precise my answer to 2 or 3 decimal places. For ex. [IF([showVar=X]>0.53){Display}] and [IF([showVar=X]<0.54){Display}], the right answers are being displayed but when I define a specific value like [IF([showVar=X]=0.61), the bot is stuck and does not display anything. How do i overcome this?
Posted by AS 10 months ago
I need that the bot at the end of conversation, capture the URL location using this simple script: <script> document.getElementById("demo").innerHTML = "The full URL of this page is:<br>" + window.location.href; </script> Is it possible to be made? Thanks!
Posted by Willian 10 months ago
Hi, Kindly check my chat receipient id :1522531704522977, in this chat person is giving his correct mobile number but the same is not recognized by the chat bot. Kindly add all the current series in the chat box functions as early as possible to avoid any sort of discrepencies.
Posted by Satish Sharma 10 months ago