Hi Snatchbot team! I need to create a new account which is a duplicate of the content of my current account, but with a new email and password. It's just about duplicating an instance of a chatbot; I need to let another use the chatbot content but have no access to my current account Can you help me? Thanks!
Posted by Robert Ogilvie 9 months ago
I'm sending my snatchbot.me to people, and I want to know how many unique users try it. However, the user id changes for each session regardless of whether or not it's a new user. Is there a way to tell when a user is doing two sessions vs. if it's a new user that came through? I noticed that the webhook tutorial pulls the IP address for the user, but when I tried setting up a webhook, IP address wasn't one of the variables I extracted. https://www.youtube.com/watch?v=-xJm-BG2xvs Appreciate your help in resolving this!
Posted by Emily 9 months ago
Hi there, I am currently creating a chatbot to answer FAQs to help customers on our website using snatchbot. We were are UK based and just wondering whether or not GDPR will affect our bot. We do not ask for any sensitive or personal information, the bot purely uses a FAQ data base to give answers to general enquiries but we are a little worried people will input personal details which would then end up in the conversation history. So, would we have to issue a disclaimer on the bot before someone enters any information? We also are concerned that the bot service has to be hosted in Europe in order to avoid a hefty fine. We would hate to stop using Snatchbot as it's been one of the most efficient platforms for bot-making! Would appreciate any help on this! Thanks,
Posted by Tina Playle 9 months ago
hello, i am trying to make a chatbot and intigrate with faceboook messenger , I wanted to know, if a user sends an image to facebook messenger chatbot, how to retrieve and get this image file detail from snatchbot API ? I suppose, you shall send it in a json detail, how to retrieve/parse the detail regarding this image ? Regards, Anurag firstname.lastname@example.org
Posted by Anuraag Aggarwal 9 months ago
I love your service, but like to hear your thoughts on the recent chatbot ban by Facebook. https://chatbotsmagazine.com/critical-announcement-facebook-messenger-is-not-allowing-new-bots-temporary-4a13d12ed76 Will this effect the future of Snatchbot? Another more practical question: how do you add emojis to messages? For instance :) stays text. Thanks in advance, Arthur
Posted by Arthur 9 months ago
Hi, I'm integrating Snatchbot in my application with Other/Api channel and I'm facing two major issues 1. According to the setting when am setting value of session expiry under configure setting to 180 (default) it delays the response at application end that is am getting JSON after 180 sec. And when I decrease the value of session expiry upto 2 or 5 sec. It works fast but prints the same response again and again instead of getting proper reply. 2. After passing user_id and message to API- "https://snatchbot.me/channel/api/id18071/app7926512121961677/apsAloEKnuliUU5ZhJF1aZwtHp3MHUAi0i3" and In JSON I'm getting a single message that is welcome text but when I am trying it on Test bot it is working properly with all possible combinations. Why this is happening? How can I be able to fix both the issues?
Posted by Tine Johnsgaard 9 months ago
Dear Snatchbot, We are working on a chat bot project in Mauritius and are concerned about the privacy of our clients data. Can you please inform us on where the data is stored on your servers and if we can store it locally. Regards, Rishi Gujadhur
Posted by Rishi Gujadhur 9 months ago