In User conversation list from https://snatchbot.me/conversation It display random string for each user. How can i display email and user name in place of that random string. So that in future it will easy to search user and it's query.
Posted by chaitsi 8 months ago
One potential customer was replying to the email extraction interaction and put in her email as follow: XXXXX95@gmail.com However, the email extraction did not recognize this as a valid email and prompt the error message. Please take a look at this. tq
Posted by Waqiuddin 8 months ago
Basically what i want to do is to integrate it with php admin panel. When conversation ends can i pass whole conversation in post request and store that into mysql database using php??
Posted by Akash Ganatra 8 months ago
I have no(very minimal) coding experience,trying to interact with google sheets to SEARCH,GET,POST,UPDATE through snatchbot.I tried https://support.snatchbot.me/v1.0/docs/json-api (but dint understand which code script to use and where to use). how to use it with google scripts or any other .any short step by step guidance with sample code is appreciated.thanks
Posted by nitya priya 8 months ago
The "X" to close the chat window is on the right header in Google Chrome. We had users test our bot and they complained that when using Firefox the "X" is on the left side off the chat window and it was hard to see because it wasn't on the chat window it was off to the side. Is there a way to fix this?
Posted by Karen 8 months ago
If we keep any interaction idle for some time then when we choose any other command or action button it starts from starting Menu. Even it happens in between continuous options also. What is the reason behind this and how can we cure it.
Posted by Satish Sharma 8 months ago
Is there a way to make the chat break up the line after the word, rather than in the middle? The way my bot is functioning now splits up individual words onto separate lines, which makes sentences quite difficult to read. This is through web chat.
Posted by John 8 months ago
It has come to my attention that the PRO Plan pricing varies depending on the amount of monthly messages transmitted through the upgraded bot. Does a free bot have a limit on the amount of messages it can transmit, where it will stop interacting with users once it has hit a limit?
Posted by Samuel W. 8 months ago
Hi, I used JSON API to POST the value of the email to PHP server that has a Infusionsoft integration tha collects email data. In my PHP code, here is a line that receive the POST data $email=$_POST['email']; Now, the problem is: The value of the $email that is saved to Infusionsoft is '[attribute=email]' instead of the email address(firstname.lastname@example.org). Anyone encountered this problem?
Posted by Ben Jaljis 8 months ago