COMMUNITY

Hello, I see that Snatchbot's interactions are displayed in a specific order. In each interaction, first all the text part appears then the images and the finally the quick reply buttons. I want to know if there is an option to change this order. For ex. I want 2 lines of text to appear and then a image and then again few lines of text within the same interaction. How is this possible? Please let me know.

Hi! I am injecting the Init script as dynamic scripts in my Vue app, the client gave me two script tags, the first one is: <script src="https://account.snatchbot.me/script.js"></script> The second one (window.sntchChat.Init(id)) seems to not wait until the first one loads, because the chatbot doesn't initialize and I have this error: "Uncaught TypeError: Cannot read property 'Init' of undefined". This is beacuse in that moment the window.sntchChat is undefined, but if I call the second script ulteriorly from the console, it works. I've already tried to defer the second script, but the same issue. Did somebody meet this error and could resolve it? Thanks, Krisztina

Hi Team snatchbot . I need your help !! i asked costumer question he need to " Type Number " i receive the response !!The Bot extract the information correctly but when i send the information to "Webhook.site" i can't see the The Number exracted or texte please help me !! snatchot ID : 141750 Thank you for your help

Hi, I just recently signed up for an account, however when I click the confirmation link in the e-mail i received I receive an error. Is there any way to re-send another link? I cannot log-in as it says I haven't confirmed the e-mail and I cannot register again as the e-mail is already in use. Thanks in advance.

Hi, I have tried to create an NLP model to identify job titles. I've added sample data with the job titles and trained the model. When I test it with one of the sentences the model is trained with I get the following: Type: Match: Error: : index 19 is out of bounds for axis 0 with size 19 Any idea what this means? Giles

when I fill the form, the validation button does not activate, I can click but nothing happens. How to create my account? thank you

Hey, is there any way possible to set custom variables while passing suggested replies? We know it's possible through messages but is it possible in suggested replies?

Can I POST a user response from a particular BOT message to an API service and GET back a response? Can i post more than i attribute at a time?

Hello! How can I control what happens after visitor press the bot's icon on site - yesterday I saw first message on my site, today I see a button inside chat's window "Get started" 1) How can I control this? 2) How to adjust this buton? (the color and words - I have to change language at least)

Hi! I've embedded a YouTube video into a chat response, and it works perfectly. However, I noticed that I cannot make the embedded video open in fullscreen. When I try, I get a message saying fullscreen unavailable. I checked the source code for the embedded video, and it's something like this: ```html <iframe style="min-width:300px;max-width:400px" src="YOUTUBE_URL"></iframe> ``` Is it possible to add the `allowfullscreen` attribute, like so: ```html <iframe style="min-width:300px;max-width:400px" src="YOUTUBE_URL" allowfullscreen></iframe> ``` Thanks!