COMMUNITY

hello, is there an interaction to capture a rating? like a 5 stars scale. if not what is the workaround? best Xavier

Hello, Snatchbot Support Team - How do I deactivate the Restart Command from the Configure settings. I'd just like to have the welcome message displayed once for new inquiries. Is it possible? It seems it is repetitive after every inquiry is refreshed after a certain time. My Bot ID is 111113, and the Interaction ID is 1737227. I am hoping you can assist me on this, please Thanks!

Hello, In the Web can we select a different font than the default one ? Thanks Cheers Alain

Hi there, Would you be able to provide further information on your data security? I have been reviewing your documentation and the FAQ and I am not able to find any detail about your data security e.g. where are the servers located, is the data encrypted, are communications encrypted as well, etc. Thanks, Manu

Hi there, I would like to do an affiliate program with you by an affiliate links. Do you have an affiliate program? Best regards, Charlie.

How do you set it up such that the entire chat log for each interaction can be emailed ? I see you can do it for each particular position of the interaction but not the entire chat log of the entire discussion. Or am I missing how to set that up. I want that when the user gets to the end or wherever they ended up at the end I get an email of the entire chat conversation so I dont need to login each time to see what was going on.

Hi Team, In my live and working Chatbot ExtractData is not working. [IF([extractedData interaction=377358 fallback=None] Is there some maintenance is going On? Please suggest, its urgent. Thanks, Prashan

Hello, I'm very excitedly working my way through my first test-bot. I tried to work on NLP, created my own model, chose language GERMAN, Entities, List and tried to enter my first trainingssentence. Unfortunately, the textflow there is from right to left. Also the extracted keyword then is spelled right to left. BR Katrin

Good day! Whenever I tried to logging in my Snatchbot account via Facebook, it shows that the Snatchbot URL is blocked. Please advise. Thank you, Bob Sanders

Hi My bot id is 51991 my website url : www.traveldilse.com some time the bot does not load or show on the Mac.Kindly check and revert back