COMMUNITY

Hi, could i create a new collect for extract the name or a color and so on ? Thank you

Hi there, Would you be able to provide further information on your data security? I have been reviewing your documentation and the FAQ and I am not able to find any detail about your data security e.g. where are the servers located, is the data encrypted, are communications encrypted as well, etc. Thanks, Manu

I want to use snatchbot in my iOS app. The way I found is to enable API (bot -> channels -> API). Then I could use POST requests to add messages to chatbot: ``` curl --request POST \ --url 'https://snatchbot.me//channels/api/api/idbot_id/appapp_key/apsapp_secret?user_id=user_id' \ --header 'content-type: application/json' ``` I need to keep my app updated with the latest conversations happening in between bot and the user. For that I could use a webhook to post to the specified url when any change occurs. Although I need to customize the JSON body being sent through the webhook. I am Backend-as-a-Service which expects data being sent to be structured in a particular format. Is it possible to customize the data being sent through webhook?

How can we add Carousel format gallery with the use of json api ?

What if I already have users logged in and I want to pass an ID into the chat api?

Hi, I'm using Skype channel for the Bot to communicate with the user. I'm trying the below flow Bot: xxxx (request input from user in Skype) User: xxxx (responds with info. in Skype) Bot --> makes a call to a Webhook which triggers Workato (automation platform) to process the data Workato makes a POST call (https://support.snatchbot.me/reference#post-message) to the Bot with the response. We are able to view the response from Workato in Snapchat's reports (https://snatchbot.me/reports) but it doesn't appear in the Skype conversation. Could you please suggest how we can respond the user in Skype with the response coming from the external source. (POST call from Workato)

Hello, Snatchbot Support Team - How do I deactivate the Restart Command from the Configure settings. I'd just like to have the welcome message displayed once for new inquiries. Is it possible? It seems it is repetitive after every inquiry is refreshed after a certain time. My Bot ID is 111113, and the Interaction ID is 1737227. I am hoping you can assist me on this, please Thanks!

Is this possible to pass attribute value into an attribute? For example making [setAttribute something=[attribute=one]]

Hello, These 3 FB attributes works fine : [attribute=first_name] [attribute=last_name] [attribute=profile_pic] But these 2 do not show any value [attribute=locale] [attribute=gender] I have double-checked and my FB profile do have these info, but they do not show here. Any idea ? Thanks Cheers Alain

Hey there, i am making a support bot, and if the user wants to know a store location near him based on the city entered, i want that the bot replies with a maps location link. How to do it? I am unable to find that option. thanks !!