COMMUNITY

how can i fetch data from a database residing on my local machine in response to the user question.

I am new to snatch bot , I build my first bot but I am facing a problem . The problem is when the BOT ask an "essay question" to the user it doesn't accept the USER TEXT ANSWER . whenever the use type and answer the BOT resend the last interactions . How can I stop this ?

Hello, I am currently creating my first bot ever which is focused on Football Laws of the Game. After studying some documentation and watching video tutorials I should be able to create chatbot which is capable of talking about football laws. But my Q is what about user's off topic input? Currently, I am using "Fallback interaction" - If no conditions are met in some interaction, then I am using "my universal one" whith responses like "Oh, sorrry, I don't understand.", etc. Is there any way how to handle it better? I would like to have chatbot which is capable of something like having "small talk" with user. Please keep in mind I am total beginner :). Thanks for your help!

is it possible to add custom BOT message for unknown responses from the users?

Good morning, I would need more information regarding the whatsapp channel: some of our customers have asked us to develop a chatbot on the whatsapp channel and we would like to use your development platform. I have seen that the process to obtain the D360-API-KEY requires the creation of a business manager account in Facebook to which the Whatsapp account must correspond. As for the Snatchbot account, would it be possible to have a single PRO in the name of our company, where are we going to develop all the chatbots on Whatsapp for the different customers? is it therefore possible to manage more than one Whatsapp account on a single Snatchbot account (obviously by correctly dimensioning the number of monthly messages)? Or is it necessary to create a PRO account for each of our customers, in their name? I hope I have clarified my doubt well, if not, I am available to provide further clarifications Thanks in advance Regards

Hi, could i create a new collect for extract the name or a color and so on ? Thank you

I want to use snatchbot in my iOS app. The way I found is to enable API (bot -> channels -> API). Then I could use POST requests to add messages to chatbot: ``` curl --request POST \ --url 'https://snatchbot.me//channels/api/api/idbot_id/appapp_key/apsapp_secret?user_id=user_id' \ --header 'content-type: application/json' ``` I need to keep my app updated with the latest conversations happening in between bot and the user. For that I could use a webhook to post to the specified url when any change occurs. Although I need to customize the JSON body being sent through the webhook. I am Backend-as-a-Service which expects data being sent to be structured in a particular format. Is it possible to customize the data being sent through webhook?

Hello, Snatchbot People, thanks for the excellent support, We had the problem with the "Ursula Account" a few days ago, thanks for the help, I am her husband and we are currently working on the expansion of the Snatchis. Since we need it multilingual, we copy existing interactions and adjust the links accordingly. That shouldn't be a problem, and so far it has worked fine. Since today we get the error message "This connection is broken, it may affect the bot scenario" and of course we don't get any further. I would be happy if you could help us once again. Thanks a thousand, Manfred & Ursula

can I delete a bot message from the inbox? Or is it possible to resume the bot after a live chat from where it left off?

How can we add Carousel format gallery with the use of json api ?