COMMUNITY
Text Function on Facebook Bot disabled but not working
Hi There,
I have set up the text disabling function to allow my Facebook bot to only respond when a quick reply button is chosen. This is working fine in test, but on my live Facebook page persons are still being allowed to make random inputs. Please assist.
Posted by Tracey Smith about 5 years ago
Why can't I unsubscribe from the bots rss feed
I can't even unsubscribe from the bots rss feed is says unsubscribe failed
Posted by Jimmy over 4 years ago
Slack user name and avatar
Is it possible to give a bot a custom avatar and username for use in slack? No matter what my bot's name and avatar is, it uses the default avatar and username. Thanks!
Posted by G Marshall almost 5 years ago
Facebook ID attribute
I need to get the facebook PSID and check with a 3rd party system. Seems PSID attribute is not available under facebook attributes.
Can anyone tell me how can I get the PSID from the user chatting from messenger with snachbot?
Posted by damith over 4 years ago
Web Channel
Hi
I have embedded the bot in my website and it works perfectly on desktop.
On mobiles I can also see the bot but the field for typing in a question is not visible.
Many thanks!
Posted by Daniel Schweizer about 6 years ago
Decimal Places
Hello team,
My bot includes a simple arithmetic division function. Where I get two input values from the user and finally the bot displays the division of those two numbers. When I am using this [showVar=XX], the bot is displaying the answer with more than ten decimal places. But, I want it to display with only 2 decimal places after the decimal point.
Is there an option, how can I define the number of decimal places?
Posted by AS over 5 years ago
Issue with images on FB Messenger ?
Hello,
Sounds like FB Messenger does NOT show images from my Bot anymore.
Yesterday it was OK and not today.
I have done various testing (Web is fine), unpublish/republish channel, try a copy on a different Messenger channel etc.
Do you know if FB blocks images or something like this ?
Thanks
Alain
Posted by Alain VILLENAVE over 4 years ago
Rich Cards buttons don't work on Telegram
I added a rich card with one button which should redirect the user to another interaction, however when I press it, it doesn't do anything.
Affected bot: 71055
Please guys, fix it asap.
I think you should hire some beta testers who would test your updates before you release them, since that everytime you fix bugs, new ones appear and waiting a week for one or two bugs to be fixed is way too much when you have customers.
Posted by Wolfy about 4 years ago
Facebook error
Hi I get this message when I try connecting to facebook channel
Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.
How can I fix it please?
Posted by Daniel about 5 years ago
Attributes do not save for facebook users
Hi,
I have setup a bot in which I need to permanently save specific user attributes, so that I can broadcast a message to them based on their input (e.g. send a message to all people who selected friday as there favourite day).
It works great on web chat: https://snatchbot.me/webchat/?botID=44972&appID=tqRaMKDXxC4JmJK2UZpd
But not very well at all on Facebook Messenger (https://qurl.gq/93). Either users attributes do not save at all or they get deleted when the bot goes to the next message.
Please assist me.
Thanks
Kai
Posted by Kai about 5 years ago