ANSWERED

Fallback connection "do nothing" does not work

Hi, I have a problem that when a user writes something to the chatbot that is not included to the conditional connections's keyword section it does start all over again the whole conversation from the beginning. I set the 'fallback connecion' to 'do nothing' but it doesn't work since it starts the whole conversation again from the first message. Please help me
ANSWERED

How do I remove the date and time of an answer in the chat?

This does not effectively increase the distance between records and this is especially bad on smartphones.
ANSWERED

Script Export

I've run a .txt backup but it's encoded, and what I want is to export a *human readable* bot script that I can use on other parts of my site. For instance, my bot provides answers to frequently asked questions, and I want to display same info in actual FAQ page. How can I do this -- export human readable text from the bot script?
ANSWERED

Connecting my bot to a backend.

I have some Python code on my local system that I need to use as the backend for my bot. How do I pass data from the bot to the backend? As the Py code is on my local system, I don't have an API address for it as required by the JSON interaction (unless someone can guide me with making it). This Py code needs to be my backend as it connects to a set of databases, and provides certain other functionalities.
ANSWERED

Can i autoplay the tts feature?

Can i autoplay the tts feature, like any other assitant can? that is really important. otherwise, i think this is all a very professional product! congrats and thanks.
ANSWERED

Broadcast message - Facebook recipients problem

Hello, I can not seem to pretend all the contacts who have "liked" my page yet, you indicate that it is possible in your video :(
ANSWERED

Start bot with params from url

Hi, In my use case I would like to embed the bot in my website. I have a number of venues each of those with their own page in my website. I would like to embed the bot on those pages and the bot to be aware of what page is the user visiting. When the user starts a conversation I would like it to look like this: "Hi, welcome to the Davis Station's Sunshine Lounge" or "Hi, welcome to the Calzone Restaurant, how is your experience here so far?" Is this scenario possible? (imagine the user lands on this page from scanning a QR code). Thank you!
ANSWERED

JSON API Button Link Size in facebook messenger

Hi, Do you have a parameter that we can use to set "Size in facebook messenger" when returning a button link on a gallery for a JSON API step? Thanks.
ANSWERED

I have disconnected snatchbot from facebook, but the menu with "restart" still shows there,.

I need to disconnect snatchbot from my page https://www.facebook.com/Smaklerem/ But when you try to text the bot, on a mobile phone you can see "Start" , "restart" and "Powered by snatchbot" buttons. They dont work, but they are just there. I would need to remove that. Please let me know by email or via calling me on my phone +420 704415343
ANSWERED

can you add webview aspect ratio ?

by default the aspect ratio of any webview that is triggered by web url on messenger is compact can you please provide at the API the option to put it in full and tall aspect ratio thanks in advance