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How to connect snatch bot with crm(customer relationship management system)

How to connect snatch bot with crm(customer relationship management system)
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Custom Variable - to much input

Hy, why should users take two input, in order to get their email address? Can I put a user input into a custom variable in fewer steps? Now it takes at least 2 inputs: For example: Bot statement 1: Give a number User: 55 Bot statement 2: Thank you, write anything User: ok Bot statement 3: Here is your number: 55 It should take only 1 user input: For example: Bot statement 1: Give a number User: 55 Bot statement 2: Thank you. Your number: 55 How can I do that?
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live chat STT & TTS

Are STT (speech-to-text) and TTS (text-to-speech) features available during a live chat?
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Allow fullscreen on embedded videos?

Good afternoon, is there any way to enable the fullscreen option for videos embedded from Youtube? Or any way to modify the size of the embedded videos? With the size they're displayed at now, users aren't able to see/read anything in the videos. Thank you. Roxanne
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How many unique reachable users do i have?

How can i know how many reachable users do i have on messenger? snatchbot
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I can't IMPORT Bot Script.

Hi, been having this problem since yesterday. I can't IMPORT bot script.
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When a channel is disabled it still appears!

When a channel is disabled it still appears in the channel options in the chat window for the end user! Plus when a web channel is disabled the icon still appears on the web page, and when clicked displays a blank chat window?! Surely it should disable the chat icon otherwise it it is a BAD user experience!?
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Rich Card

How to add rich cards in the carousel format using JSON API statement. Please give me sample JSON example that adds rich cards in the carousel format.
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Upload speed

Hi SnatchBot, I just finsihed my bot and implemented it on my website. Unfortunately it takes like 5-7 seconds to open the bot after klicking on the icon. Is there a possibility to speed that up? I implemented the bot on a blank website: https://surveys.mobrog.com/?ID=76 But even now its very slow. Can you help me? Kind regards, Gerrit
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Proper way to use Rest API

What is the proper way to use REST API / Webhook in Iterations. it always returns the "Error Response" for all the API. I also tried with default weather application where you call a API and it works. But the flow is not clear how do you get the City name typed??? ans pass to this API : https://weather.snatchbot.me/?type=oneDayEachThreeHours&day=1 All we need is how to properly use API (JSON) request & response in Snatch bot iterations.