COMMUNITY
How to receive images and videos during live chat?
Hi, how do i enable a user to send me images and videos while live chatting with me using the bot? currently when i receive images, they are not viewable and web chat does not have a feature for users to send images and videos.
Posted by John over 5 years ago
Broadcast Messages
Are notifications enabled as a standard for the bot, or would we need to instruct the audience to switch notifications on if they wished to receive them?
Posted by Aliza Cahn over 6 years ago
Vietnamese flag icon when choosing language for bot is wrong
Snatchbot flag icon for Vietnamese (https://snatchbot.me/img/flags_lang2/vi.png) is wrong. The official flag of Vietnam is a red flag with a yellow star in the middle.
I believe the current flag icon (a yellow eagle with U.S flag in the middle) is originally a logo used by the Third Republic of Vietnam, which is a government in exile. This oganization has acts of sabotage against current Vietnamese government.
Please correct this as it's not the official flag of Vietnam.
Posted by Le Thanh Vinh almost 5 years ago
Webhook json format
I've been battling with exporting the name and email collected from my chatbot using webhooks.
I have successfully assigned both variables and set the proper value in my chatbot. The webhook also connects to my php script successfully. But I am not able to retrieve the values for "username" and "password" sent in the json POST request.
Please can you provide a format for the json request so I know how to retrieve the values.
Thanks
Posted by Dahlia almost 5 years ago
Can i use wit ai with snatchbot?
Using repsonses through wit ai and ui of Snatchbot. As i have already made all nlp models on wit ai so is there any way that bot sends responses through wit ai and not of snatchot.
Posted by testdeployment over 5 years ago
Email a chat session
Can you email an entire chat session to an email address. The send email module only send the email address, subject and the interaction. I need the entire chat conversation.
Also, can you bold text in a web chat?
Posted by Fred about 6 years ago
Passing Data from Card button to another JSON Api interaction
Hi,
Is it possible to pass data from a response card button to another json api interaction?
Basically,
1. I got the response from server and I will display cards on the bot, each card has a button.
2. Clicking a button will pass an id to another JSON api to retrieve additional details (using the id) from the server.
Is this possible?
Thanks!!
Posted by Marlon Bautista over 4 years ago
Google Page Speed drops by 30 points using embed code
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.cims.org%2F&tab=mobile
I get a 30 point lower rating my keeping your embed code on my site. If I remove it I get a 30 point flat increase in my score.
Do you have a plugin or something available for WordPress or something to keep most files local rather than fetching from your servers which are slower to load from as per googles rating.
Posted by Shivam Parikh almost 5 years ago
Chat window showing quick replies cut on mobile view
Hi,
I have noticed the window of my webchat channel shows the row containing the quick replies cut on a mobile view.
Is there a way to customize the alignment of the quick replies vertically rather horizontally? Or is there a way to fix the view on a mobile device?
Thanks!
Posted by Antonella Tromba over 5 years ago
Can't connect to twillio
Hi i'm trying to deploy my bots to twillio, i tried the method from your document but it still didnt responding.
i'm using the trial version twillio, before i buyed the real versions i wan't to tried it first
Posted by Ucup almost 5 years ago