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How to receive images and videos during live chat?

Hi, how do i enable a user to send me images and videos while live chatting with me using the bot? currently when i receive images, they are not viewable and web chat does not have a feature for users to send images and videos.
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Broadcast Messages

Are notifications enabled as a standard for the bot, or would we need to instruct the audience to switch notifications on if they wished to receive them?
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Vietnamese flag icon when choosing language for bot is wrong

Snatchbot flag icon for Vietnamese (https://snatchbot.me/img/flags_lang2/vi.png) is wrong. The official flag of Vietnam is a red flag with a yellow star in the middle. I believe the current flag icon (a yellow eagle with U.S flag in the middle) is originally a logo used by the Third Republic of Vietnam, which is a government in exile. This oganization has acts of sabotage against current Vietnamese government. Please correct this as it's not the official flag of Vietnam.
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Webhook json format

I've been battling with exporting the name and email collected from my chatbot using webhooks. I have successfully assigned both variables and set the proper value in my chatbot. The webhook also connects to my php script successfully. But I am not able to retrieve the values for "username" and "password" sent in the json POST request. Please can you provide a format for the json request so I know how to retrieve the values. Thanks
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Can i use wit ai with snatchbot?

Using repsonses through wit ai and ui of Snatchbot. As i have already made all nlp models on wit ai so is there any way that bot sends responses through wit ai and not of snatchot.
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Email a chat session

Can you email an entire chat session to an email address. The send email module only send the email address, subject and the interaction. I need the entire chat conversation. Also, can you bold text in a web chat?
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Passing Data from Card button to another JSON Api interaction

Hi, Is it possible to pass data from a response card button to another json api interaction? Basically, 1. I got the response from server and I will display cards on the bot, each card has a button. 2. Clicking a button will pass an id to another JSON api to retrieve additional details (using the id) from the server. Is this possible? Thanks!!
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Google Page Speed drops by 30 points using embed code

https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.cims.org%2F&tab=mobile I get a 30 point lower rating my keeping your embed code on my site. If I remove it I get a 30 point flat increase in my score. Do you have a plugin or something available for WordPress or something to keep most files local rather than fetching from your servers which are slower to load from as per googles rating.
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Chat window showing quick replies cut on mobile view

Hi, I have noticed the window of my webchat channel shows the row containing the quick replies cut on a mobile view. Is there a way to customize the alignment of the quick replies vertically rather horizontally? Or is there a way to fix the view on a mobile device? Thanks!
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Can't connect to twillio

Hi i'm trying to deploy my bots to twillio, i tried the method from your document but it still didnt responding. i'm using the trial version twillio, before i buyed the real versions i wan't to tried it first