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Interactions on welcome

My welcome message has numerous response interactions. When I tesyt the bot it seems to forget all after the 25 mark. I have lost an awful lot of material - can it be salvaged or is this some inbuilt imitation?
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JSON API authentication

Hi, Is it possible to use any type of authentication when calling an endpoint? Because I don't see any way to handle oath, basic authentication or any way to add headers to the call for example. Thanks.
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A way to put a avatar to client answer

Is there any way to put a avatar in the client answer? And is it possible to put different avatars along the conversation (bot answers), to simulate different bots?
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Mp4 video problem

Hi everyone. I made a chatbot few months ago. I used [video]https://www.6tsz.com/images/G1/G1-01.mp4[/video] to embed video in my chatbot. Few months ago, I tested it and it worked, it got a preview image and will play in full screen once I click the preview image. However, I tried today. It didn't work now, it becomes a sentence not a video. What should I do? I don't want upload it to youtube. How can I fix it? Thank you.
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Use previous response interactions as user attribute

Hello, I would like to send a previous user interaction in a webhook/json, but I don't find the way to store it as an user attribute. How can I do this
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Broadcast Messages

Are notifications enabled as a standard for the bot, or would we need to instruct the audience to switch notifications on if they wished to receive them?
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I have uploaded my css file to change font size on my bot. After uploading the file, where i can see changed font size? Do I need to paste the embed code again on my website?

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How to receive images and videos during live chat?

Hi, how do i enable a user to send me images and videos while live chatting with me using the bot? currently when i receive images, they are not viewable and web chat does not have a feature for users to send images and videos.
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¿Hay un diccionario en inglés para BERT?

¿Hay algún diccionario en inglés para BERT? De ser afirmativo, ¿puedo modificar ese diccionario?
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Persistent Menu

Hi there, I am trying to configure the web chat persistent menu with two options: 1) Speak with an agent; and 2) Main menu. How can I associate these options to their respective iterations? The persistent menu configuration has the option to associate each option to a "message to the bot", but I am not able to associate this message to each iteration. Now, when I click either "Speak with an agent" or "Main menu" on the persistent menu it behaves as I clicked restart. Thanks Manu