COMMUNITY

when opening the webclient, the text is very small and almost not readable. On the laptop the size is fine. Ruben

How to open the bot just when the icon is clicked? Now it always appears the conversation window whenever the web page is opened.

Hi, I want make my text <br/> how to? thanks.

I want to pass a variable of an affiliate ID into the chatbot and then I want to take all of the responses that I have collected with the chatbot and send them to a webhook so that I can use that data in Zapier

Hi there, I am building a customer support bot. The objective of the bot is to automate the answers to most questions, but still some human support is expected. It is possible to change the bot behavior according to the time of the day. For example, if a customer interacts with the bot at 11:00 the bot can direct to a customer support agent, but if the interactions happens at 23:00 it will tell him to send an email with his query. Thanks Manu

Hi, we are trying to implement our bot on our website. At times the chatbot works fine, but more often when anyone clicks the chat open just a message is displayed: "Error, server error or bot has been unpublished" (I am paraphrasing). Do you happen to know why this happens and what can be done about it?

Hi, I am using the same code as given for the weather chatbot to test JSON API in my chatbot, https://snatchbot.me/bot/45622/build, but it falls back to the Error condition. I tried looking for answers in documentation and community questions, but could not understand what is going wrong. Can you please help?

Hello team, we are really interested in your solution and it fits great to our needs. Only thing we need to figure out is if there is any way, how to host your services on our servers so we can be in full charge of the bots. If not, is there a way how to export the code of designed chatbot? Thanks in advance, Eduard.

Is there no way to minimize a bot without closing it ? This is because closing it means restarting it

Hi, I just create a new pages in Facebook and add the channel to my bots. However, when try to message the bot from facebook messenger, it seem there no response at all even after choosing restart command from persistent menu. I try to follow the documentation provide but it seem too simple to follow. Is there another setting for me to configure?