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Broadcast won't stop sending notifications

I have made a few Viber brodcast notifications, but after deleting them, I still recieve messages. How do I stop it?
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Change language in chat window

Hi, Is it possible to change the language in the chat window. Such as "is typing..."
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Display a message above Avatar before opening

Hi is it possible to display a message above the avatar before opening to get the user to click and open it? KR Jan
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Bot not responding to live messages

Hi Team, I've upgraded my bot to pro account, but suddenly bot is not responding to live messages. bot id is 130208. Thanks.
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Conversation history

Hi Can User's entire chat history be emailed to us?? if no, any other option to know what options user has selected??
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Custom CSS not working

I used to be able to target and modify HTML elements using CSS followinng this guidance: https://support.snatchbot.me/docs/customizing-chat-window-with-css However, custom CSS seems to have stopped working since your major updates a couple of weeks ago. Is custom CSS no longer possible?
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how do i change my icon

where do i go to do this
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Can I pass Phone Number and EMail To Tird Party API via Webhook

Hi, I want to get phone number and emails from users and pass to third party api eg of email autoresponder. So far, it seems I can only pass either email or phone number and not both. Kindly help. Thanks.
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Squarespace?

Can Snatchbot be embedded on a squarespace page?
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HIPAA compliance

Is Snatch Bot completely HIPAA compliant, without any need for further coding or dealing with AWS on our end?