I am setting an Attribute with the value of [extractedData interaction=179415 fallback=TEXT]. But at my Api I am receiving "[extractedData interaction= fallback=TEXT]" instead of its value. Please tell me if there is a way to send the value extracted data to an API
Posted by Shrey Vats about a year ago
The attribute is successfully sent to my server but instead of the value of [extractedData interaction=179415 fallback=TEXT] , this whole thing i.e '[extractedData interaction=179415 fallback=TEXT] ' is being sent. I am sure that this variable is initialized in correct module but still on my web api side i am receiving '[extractedData interaction=179415 fallback=TEXT] ' instead of its value , please guide me through this.
Posted by Shrey Vats 12 months ago
When I put the chat bot on the site, it appears okay, but when I open it, it opens half the page and around it a gray background. Here is the images: https://drive.google.com/file/d/1zPWduUkZqQI0-TZX436ezMmivDlknMNo/view https://drive.google.com/file/d/1XWcOpBe2acG4HdseXJ7-VZlTSZ_0f31f/view
Posted by Artiom about a year ago
Hi, I am in progress building a bot. It checks the email status and if inactive it makes it active. I have seperate php file to handle the status change. I capture the user entered email address by $user_email = @$_REQUEST['incoming_message'];. However I am having trouble to pass the same value ($user_email variable) onto the next php file to handle the status check. I tried to set the attribute with extracted data as value. But it shows the extracted data value as it is. Not the real value. Kindly help me to sort this out.
Posted by Harsha about a year ago
I'm sending my snatchbot.me to people, and I want to know how many unique users try it. However, the user id changes for each session regardless of whether or not it's a new user. Is there a way to tell when a user is doing two sessions vs. if it's a new user that came through? I noticed that the webhook tutorial pulls the IP address for the user, but when I tried setting up a webhook, IP address wasn't one of the variables I extracted. https://www.youtube.com/watch?v=-xJm-BG2xvs Appreciate your help in resolving this!
Posted by Emily 11 months ago
Hi there, I'm trying to turn of and remove my snatchbot chat from my facebook page without success. I've followed your steps to remove it from the channel setting but it still showing on my facebook page. Please check my screenshots: https://ibb.co/f1Gs8p https://ibb.co/cEMTEU https://ibb.co/nG0c8p as you can see in the third image link I'm not able to change or disable any status of snatchbot 394353490931600 and the chat. Could you help me? Thanks
Posted by Hasan 6 months ago
Hi, thanks for helping out before. I am designing a bot to answer product questions and help customers. I intend to design out as much ambiguity as I can, but to be a bot as opposed to a console app, I do need to demonstrate some intelligence to the customer. In your Faq you quote "An NLP engine that eliminates the need to program intent and context" where can I find documentation on this? I am designing the background FAQ table to be queried via rest api. For now I have a test field called "Intent" In order to retrieve any useful information, my bot will have to send this intent precisely as it is in the database. Suppose the customer utters "wats a cornflake then uh?" and I have an intent called "explaining cornflakes" how do the two things match? and how do I fin the right bit of information to send to the customer? Thanks in advance Ed
Posted by Edward Taaffe about a year ago
Dear Snatchbot, We are working on a chat bot project in Mauritius and are concerned about the privacy of our clients data. Can you please inform us on where the data is stored on your servers and if we can store it locally. Regards, Rishi Gujadhur
Posted by Rishi Gujadhur 11 months ago
I was trying a webhooks and check the documentation part, the URL is triggering for webhooks but I am not receiving any Parameters (ip, data, time). The main question is how are the parameters created and how I can receive it. P.S - I am using .Net Web API
Posted by Harshal 9 months ago
Love the tool. I'm a api novice and I need help in establishing a connection with zapier. I need to send name email and message. How would I do it 1. When are you to use web hooks in an interaction vs Json api? 2. How do you setup Json api? The instructions and video are very helpful but not as step by step as I need
Posted by Fred about a year ago
Hi, I want to create a bot that asks for user's full name, for example.. Robert Frost and save the attributes First_name and Last_name (or customer variables) from it. I want to be able to use the values of First Name and Last Name separately. My bot is on the web platform.
Posted by Abhishek Ahgarwal 8 months ago
Hello, I'd like to change the "<botName> typing message..." message that appears in the webchat while waiting for the bot's response. I couldn't find any option to do this in advanced options of web channel. Is it possible? If it's not possible, I'd like to hide this message. Do you know how to do this? Thanks a lot for your help.
Posted by QuentinR about a year ago
I have a set of statements with quick replies that I would like to set a delayed response between that will make it appear that the chat bot is typing a response. The problem I am having is that if I place the ::next-XXXX:: (replacing XXXX with time in seconds) at the beginning of each statement the delay time happens but the "typing a response" does not appear. However, if I place some text, insert the delayed response, and then add more text it will show the first block of text and then show the typing a response message and then the second block of text. Am I doing something wrong or is it not possible to show the typing a response message before displaying any text to the user?
Posted by Andy Spitzer 10 months ago