COMMUNITY
Display a message above Avatar before opening
Hi
is it possible to display a message above the avatar before opening to get the user to click and open it?
KR Jan
Posted by Jan Knobeloch almost 5 years ago
How do I remove Snatch Bot from my Facebook Page?
How do I remove Snatch Bot from my Facebook Page?
Posted by Kammy Parkland about 4 years ago
Split responses from json api
Hi,
Is there a possibility to split the responses to multiple chat bubbles which are sent via json API
example: I have to send responses as 2 separate chat bubbles. The following code is within my custom API file.
$respond_message = "We could not find your email address.";
$respond_message = "Please recheck the email address!";
I need to display both messages in the chat as separate chat bubbles
Thank you
Posted by Harsha almost 6 years ago
!!! HELP my bot completely broke on Facebook
(bot id = 54450) My bot on Facebook went from working perfectly to completely broken without me changing anything at all. This is catastrophically bad since we are launching this bot in a matter of hours. Please help me fix this!
My bot seems to still be working within the Snatchbot web chat, but on Facebook it went haywire. It started sending endless messages. When I deleted the conversation and tried to start again, Facebook showed two popups. One said "Action Unsuccessful: There was an error delivering your message to the page, please try again later." The other said "Send Failed: This person isn't available right now." I couldn't even send a message to the bot.
The Facebook page in question is https://www.facebook.com/Trumps-Ear-293054934951111/.
Posted by Jonas over 4 years ago
Change language in chat window
Hi,
Is it possible to change the language in the chat window. Such as "is typing..."
Posted by Jean de Dieu Ndayisaba over 5 years ago
Bot not responding to live messages
Hi Team,
I've upgraded my bot to pro account, but suddenly bot is not responding to live messages. bot id is 130208. Thanks.
Posted by Abdullah Bin Ali over 3 years ago
Unable to change bot name on template bots
Name of message sender is not changing when trying to rename a template bot.
- It still shows up the old name.
How to change bot's message sender name properly?
Posted by Bot Builder almost 4 years ago
HIPAA compliance
Is Snatch Bot completely HIPAA compliant, without any need for further coding or dealing with AWS on our end?
Posted by Raghav Suri about 6 years ago
Live chat
Hi dear,
I set up the await response integration but it doesn't work. I need to know if this feature is only enabled in the pro version. I checked many times but it does not work.
Posted by maryam over 4 years ago
How to overwrite custom variable?
I'm trying to overwrite a custom variable, but it's not working. Here's the intended use case:
1. The bot asks the user for a message and stores their response in a custom variable "message".
2. The bot asks the user if they want to send the message. If the user chooses "No", the bot lets them write a new message and overwrites "message" to store their response.
The user should be able to continue rewriting their message as many times as they like. I've managed to store the first response in "message", but when I try to overwrite "message" I just get the fallback every time.
How can I fix this?
Posted by Jonas almost 5 years ago