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Display a message above Avatar before opening

Hi is it possible to display a message above the avatar before opening to get the user to click and open it? KR Jan
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How do I remove Snatch Bot from my Facebook Page?

How do I remove Snatch Bot from my Facebook Page?
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Split responses from json api

Hi, Is there a possibility to split the responses to multiple chat bubbles which are sent via json API example: I have to send responses as 2 separate chat bubbles. The following code is within my custom API file. $respond_message = "We could not find your email address."; $respond_message = "Please recheck the email address!"; I need to display both messages in the chat as separate chat bubbles Thank you
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!!! HELP my bot completely broke on Facebook

(bot id = 54450) My bot on Facebook went from working perfectly to completely broken without me changing anything at all. This is catastrophically bad since we are launching this bot in a matter of hours. Please help me fix this! My bot seems to still be working within the Snatchbot web chat, but on Facebook it went haywire. It started sending endless messages. When I deleted the conversation and tried to start again, Facebook showed two popups. One said "Action Unsuccessful: There was an error delivering your message to the page, please try again later." The other said "Send Failed: This person isn't available right now." I couldn't even send a message to the bot. The Facebook page in question is https://www.facebook.com/Trumps-Ear-293054934951111/.
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Change language in chat window

Hi, Is it possible to change the language in the chat window. Such as "is typing..."
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Bot not responding to live messages

Hi Team, I've upgraded my bot to pro account, but suddenly bot is not responding to live messages. bot id is 130208. Thanks.
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Unable to change bot name on template bots

Name of message sender is not changing when trying to rename a template bot. - It still shows up the old name. How to change bot's message sender name properly?
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HIPAA compliance

Is Snatch Bot completely HIPAA compliant, without any need for further coding or dealing with AWS on our end?
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Live chat

Hi dear, I set up the await response integration but it doesn't work. I need to know if this feature is only enabled in the pro version. I checked many times but it does not work.
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How to overwrite custom variable?

I'm trying to overwrite a custom variable, but it's not working. Here's the intended use case: 1. The bot asks the user for a message and stores their response in a custom variable "message". 2. The bot asks the user if they want to send the message. If the user chooses "No", the bot lets them write a new message and overwrites "message" to store their response. The user should be able to continue rewriting their message as many times as they like. I've managed to store the first response in "message", but when I try to overwrite "message" I just get the fallback every time. How can I fix this?