COMMUNITY

Hello Again :) Thank you very much your answer. But I have another question too. I will conect my bot to my viber public chanel. Is there any link to can share it with my client to inform them about my chanel. I would like to share them, or send them a "promotional message" to can use my viber bot also. The broadcast is just for that who write me before, and subsribers for my chanel. So how can promote if for new customer.

Hello, is it possible to schedule messages to go through at a specific time, regardless of time zone. ManyChat calls it "time travel", where the subscriber receives the message at 6am for example, regardless of where in the world they are. We do a daily devotion and send to subscribers worldwide on a daily basis.

in pro plan its written $30/monthly for 10k message. the questions are: 1. does the message quota is restart per month? 2. if in a month the message only counted 9k message, does the 1k left quota message will be added for next month quota (so in the next month i get 11k quota)? Thank you

I would like to access the content of the conversation on my computer. Is there an option to save and download automatically a txt, json or csv file containing the messages sent to the bot ? If not, is the API able to connect with a Python script ?

I've been having trouble with the connecting to wss://snatchbot.me/bot/ws using jQuery. I find that when I'm logged into the backend of Snatchbot on the same browser that I am using to utilize the websocket it communicates fine. When I am not logged in however, I simply do not get any sort of response. I'm pretty sure it has to do with the userID cookie that Snatchbot sets. Is there any documentation from Snatchbot that covers the steps needed to properly utilize websockets?

I'm trying to overwrite a custom variable, but it's not working. Here's the intended use case: 1. The bot asks the user for a message and stores their response in a custom variable "message". 2. The bot asks the user if they want to send the message. If the user chooses "No", the bot lets them write a new message and overwrites "message" to store their response. The user should be able to continue rewriting their message as many times as they like. I've managed to store the first response in "message", but when I try to overwrite "message" I just get the fallback every time. How can I fix this?

hi, i'm looking for a way to delay an answer without displaying the "typing" animation ! thanks

Hello! I have set up a simple chat bot, in one of the cases I ask visitors to send me a question and an e-mail for the answer. What is the best work-flow for received questions from my visitors? Right now I have more than 200 messages in inbox, how can easily find where my reaction is needed? (m.b. I have to arrange some kind of export email+question to google sheet?) Thank you in advance! Best regards, Alexander

Hi Team, I'm using a Date Extraction interaction to ask for the birthday and calculate the age using an external API. The API sends a message back in the JSON response that has the age of the person, calculated based on the birth date provided. Is there a way to save this age in a Custom Attribute (or Custom Variable, worst case). Basically, I want the age to be available for future interactions.