COMMUNITY

I have a quiz running - fetching questions and possible answers with a JSON API from a database. Is there any possibilty to give back a value from my API to the Bot (e.g. which is the right answer) e.g. setting a custom variable to continue the BOT depending if the answer is wrong or right? Thx for giving a hint.

Good afternoon. I've already talked about the problem in Telegram with Quick Replies, because they appear like this: Choose: Yes No And not how it should look like (this): Yes No I was told that this couldn't be modified on Snatchbot side because it was made on Telegram, however if I use any programming language, this "Choose:" doesn't appear, and in Cards either. If Cards can be like this: Custom text Yes No Then why don't you do the same with quick replies? This actually can't be edited on Telegram side, instead it should be edited on Snatchbot side. To be honest this useless text just ruins everything, especially when a bot was made in another language. I think you should also improve Snatchbot on other platforms, and not only on Webchat. For example, why on Telegram I can't have sub-menus when they're perfectly supported on it? Why must I have this "Choose:" that ruins everything? Please guys, find a solution because I really need quick replies and I don't have other options. I hope you'll find something. Thanks for the attention and good job.

Hi, I am trying to get the chatbot I created in snatchbot into the website called 'thunkable' which creates apps, but I could not do it. The only app options I have are the messaging apps. So does anyone know a way to get the chatbot into thunkable?

The logo for my bot is not appearing on iPhones for some reason.

Hi, I want to lookup value from snatchbot with Google Sheet, I use Zapier. 1. Data from Snatchbot 2. lookup data from Snatchbot and data on googlesheet. 3. Respone to Snatchbot when data matched. I don't know how to set up step 3. So can you help me ?, thank you!

I have created 21 interactions in English along with two languages translation option. What I want is when a visitor clicks on translate to Swedish it will auto-translate the welcome message from English to Swedish and when visitor select options it will auto translate them as well. Is there any way to achieve this? or I should create interaction in Swedish as well?

I am just configuring Snatchbot and when testing it with Facebook Messenger, the bot adds text to my content. How can that be? e.g. in my Hello Message (that is in spanish) the bot includes the following: "Hello! Thanks for reaching out! Can you please tell us your email?" And later between a couple of my phrases it adds: "Ok, let's skip that for now." "Cool, thanks! How about a phone number in case we need to reach out to you directly?" How can I remove those texts from my bot?

I have already read all the documentation here on the subject and still can not understand very well how I should create the samples and train my models. Especially the intent ones. I think there is a lack of detailed information on the subject. I tried a lot but I could not come to a logical conclusion of, for example, why train an entity model if I can put the same "tags" on a global connection. In my case I'm using chatbot in a narrative way, not for commercial purposes. I think that I could explore mor profoundly this NPL tool and achieve great enrichment of the UX if I had a little more information about this subject.

Hi, I'm trying to create an automatic conditional jump from one interaction to another after a JSONAPI response. By automatic, I mean without user interaction. I need to validate some user input and based on the input, give an error message in case of error or redirect him to another interaction automatically if everything went ok. I was able to successfully call my API using JSONAPI interaction, validate the data and give the appropriate error message, but when the data is correct, I could not find a way to redirect the user to another interaction without an input. Is there any way to accomplish this? I'm open to suggestions using webhooks, JSONAPI calls, and even the Post message API.

Hi! If I test the interaction I get the following error: "You have an active conversation in another tab. Do you want to continue existing conversation or start a new one in this tab? Note, previous messages will not be visible here if you start a new conversation." Even if I select to "start over" nothing happens. I logged out of the programme and restarted my browser. Thank you!